created cases for help but not getting any response

priyankanikat
Tera Contributor

created cases for help but not getting any response , since 8days waiting for reply Anyone can help me with this , how can i connect

2 REPLIES 2

Bhargavi Patel
Kilo Guru

Hi @priyankanikat 

Can you please elaborate which case are you referring to?

Tanushree Maiti
Tera Patron

Hi @priyankanikat 

What is your concern?

Have you raised the case from Servicenow University?

If it is servicenow university Help link-> follow up the case -> they generally try to close the case within 2-3 days.

Note: If you ask about your PDI - then be informed , there is no support available for PDI.

If it is your certification relation, login the Servicenow Univerity /check your mail (of your registered id) and check the status.

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti