Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

CSA certificate not showing in NOW learning Portal / profile

vpriyasadda
Tera Contributor

‎01-23-2025 07:06 PM

Hi

 

Can someone help me to with my question?

 

I am not able to see my certifications in the My Certifications  section in ServiceNow  portal. I webassessor  is linked to the portal.

0 Helpfuls
  • 702 Views
5 REPLIES 5

Dr Atul G- LNG
Tera Patron
Tera Patron

‎01-24-2025 05:01 AM

Hi @vpriyasadda 

 

The certification is available under the certification section once you appear for the exam. If it is not available, log a Now Learning case. Before doing so, check the Web Assessor site to see if your certification is appearing there.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls

Divya120
Tera Contributor

‎02-11-2025 02:43 PM

Hi Atul,
I am also facing the same issue, I don't see my CSA certification under My Certification section in Now learning but I can view it in my webassessor account. How do I get it appear in my nowlearning account?

0 Helpfuls

Dr Atul G- LNG
Tera Patron
Tera Patron
In response to Divya120

‎02-11-2025 10:54 PM

Hi @Divya120 

 

Log a Now Learning case quickly.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls

TrishalaI
Tera Contributor

‎04-03-2025 04:25 AM

I am facing a similar issue. It's showing the Webassessor account, but it's not appearing in the 'My Certification' section in Now Learning. Can you please help me with this?

0 Helpfuls