CSA certificate not showing in NOW learning Portal / profile

vpriyasadda
Tera Contributor

‎01-23-2025 07:06 PM

Hi

 

Can someone help me to with my question?

 

I am not able to see my certifications in the My Certifications  section in ServiceNow  portal. I webassessor  is linked to the portal.

0 Helpfuls
  • 474 Views
5 REPLIES 5

Dr Atul G- LNG
Tera Patron
Tera Patron

‎01-24-2025 05:01 AM

Hi @vpriyasadda 

 

The certification is available under the certification section once you appear for the exam. If it is not available, log a Now Learning case. Before doing so, check the Web Assessor site to see if your certification is appearing there.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls

Divya120
Tera Contributor

‎02-11-2025 02:43 PM

Hi Atul,
I am also facing the same issue, I don't see my CSA certification under My Certification section in Now learning but I can view it in my webassessor account. How do I get it appear in my nowlearning account?

0 Helpfuls

Dr Atul G- LNG
Tera Patron
Tera Patron
In response to Divya120

‎02-11-2025 10:54 PM

Hi @Divya120 

 

Log a Now Learning case quickly.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls

TrishalaI
Tera Contributor

‎04-03-2025 04:25 AM

I am facing a similar issue. It's showing the Webassessor account, but it's not appearing in the 'My Certification' section in Now Learning. Can you please help me with this?

0 Helpfuls