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08-26-2024 09:41 AM - edited 08-26-2024 09:43 AM
Hi everyone,
I recently paid $500 for the System Administrator Fundamental Course On Demand two weeks ago.
However, Servicenow has now launched an offer for the CSA certification at just $70.
PLEASE, Is there any possibility of a refund or a way to apply this new offer to my existing purchase? I haven’t completed the course or scheduled the exam yet.
Thank you all !
Solved! Go to Solution.

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08-26-2024 10:09 AM
@Wissal2024 That you need to check with the NowLearning support team. Also, please mark my response an accepted solution.

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08-26-2024 10:11 AM
Hi there,
I didn't see any confirmation anywhere that this is a worldwide offer. It is mentioned by several people, though without in depth information unfortunately.
You could always raise a personal Now Learning case like Sandeep is mentioning. Thats the most reliable. We all are just random welwilling community members, but don't hold us accountable 😅
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field
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08-26-2024 06:43 PM
Hi @Wissal2024
This CSA offer is only valid for India currently and I saw a few of my friends get vouchers for $70. Generally, there is no policy of refund which ServiceNow follow. If you are in India and want to try to log a now learning case.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************

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08-26-2024 09:45 AM
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08-26-2024 10:01 AM
Thank you for your reply @Sandeep Rajput,
Just to confirm, is the CSA promotion for $70 available only in India, or is it offered worldwide?

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08-26-2024 10:09 AM
@Wissal2024 That you need to check with the NowLearning support team. Also, please mark my response an accepted solution.

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08-26-2024 10:11 AM
Hi there,
I didn't see any confirmation anywhere that this is a worldwide offer. It is mentioned by several people, though without in depth information unfortunately.
You could always raise a personal Now Learning case like Sandeep is mentioning. Thats the most reliable. We all are just random welwilling community members, but don't hold us accountable 😅
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field