CSA eBook

ayankoyaHands · 3 weeks ago

Hi,

Please, how long do we have the CSA ebook for?

I purchased the CSA course, but I am yet to complete my study, and it seems my login details are not accepted on the eBook platform anymore. Please, could I get access to the eBook again, as I am yet to complete studying for the exam using the eBook, and my exams are fast approaching?

I look forward to your responses, everyone.

Dr Atul G- LNG · 3 weeks ago

Yes, you can go through the training again. You will receive an email where the book is provided. These books are non-transferable, so you can access them only through the dedicated link or app.

https://learning.servicenow.com/lxp/en/on-demand-training-and-content/accessing-my-servicenow-inklin...

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************

CN-L · 2 weeks ago

Hi @ayankoyaHands,

You have access to the course eBook for one year from the date you enrolled in the course and your ServiceNow Inkling account will remain active as long as you have a book in your library.

How long ago did you enroll?

ayankoyaHands · 2 weeks ago

Hi Tera,

It’s been over a year now. I never knew there was a timeline for access to the ebook.

So does this mean there is no solution or probably an extension as I wasn’t aware for the limited time window to access the ebook?

I look forward to your response.

CN-L · 2 weeks ago

I found a KB article KB0012263 - ServiceNow Inkling & eBook FAQ but sadly, I don't think it is possible to have access extended. You could try reaching out to via a support ticket to make sure.