CSA exam online system requirement

siddhijejurkar · ‎08-29-2025

Hello

System : ASUS ZenBook 14

software : windows 11

external camera : Logitech Brio 100 2HD webcam

Can I used this setup for online CSA exam

Regards

Siddhi

Nikhil Bajaj9 · ‎08-29-2025

Hi @siddhijejurkar ,

Yes your configuration is ok but external webcam is required so please take care of it. If you want to appear from home (online) then you can register for any nearby center (no external webcam required.)

If my answer helped you, please mark it- solution accepted.

Regards,

Nikhil Bajaj

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj

ServiceNow Rising Star-2025

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GlideFather · ‎08-29-2025

Hi @siddhijejurkar,

Also, go to Kryterion (accessible from Webassessor's top menu) and there is a possibility to check whether everything works OK for you before the exam.

———
/* If my response wasn’t a total disaster ↙️ ⭐ drop a Kudos or Accept as Solution ✅ ↘️ Cheers! */

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GlideFather · ‎08-29-2025

@siddhijejurkar

If you want to be absolutely sure:

https://support . kryterion . com/online-testing-requirements:-what-you-need-to-know-ry42HLJsJl

https:// www . kryterion.com/systemcheck/

https:// support . kryterion.com/en_us/how-to-prepare-for-an-online-exam-pre-check-rkD5BIkskl

(just remove the blanks in the URLs, if I do it, my post will not be visible due to Community moderation)

Or official ServiceNow materials: External webcamera & online proctoring for certification exam

———
/* If my response wasn’t a total disaster ↙️ ⭐ drop a Kudos or Accept as Solution ✅ ↘️ Cheers! */

View solution in original post

Bhuvan · ‎08-29-2025

@siddhijejurkar

I think you are all set but do a system check just to be sure & avoid last minute surprises. You can go through below links for pre-requisites

https://learning.servicenow.com/lxp/en/credentials/external-camera-for-exam?id=kb_article_view&syspa...

https://support.kryterion.com/en_us/what-cameras-and-camera-settings-are-required-for-an-online-proc...

Do a system check few days before the exam to make sure all good,

https://www.kryterion.com/systemcheck/

All the best for your CSA certification !

If this helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan

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Nikhil Bajaj9 · ‎08-29-2025

Hi @siddhijejurkar ,

If my answer helped you, please mark it- solution accepted and close the thread. This will help future readers as well.

Regards,

Nikhil Bajaj

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj

ServiceNow Rising Star-2025

View solution in original post

Bhuvan · ‎09-03-2025

@siddhijejurkar

Did you get a chance to review this ?

As per community guidelines, you can accept more than one answer as accepted solution. If my response helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan

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Rafael Batistot · ‎08-29-2025

Hi @siddhijejurkar

I don’t see why not

See the equipment required for exam

https://learning.servicenow.com/lxp/en/credentials/external-camera-for-exam?id=kb_article_view&syspa...

If you found this response helpful, please mark it as Helpful. If it fully answered your question, consider marking it as Correct.

Doing so helps other users find accurate and useful information more easily.

Dr Atul G- LNG · ‎08-29-2025

Hi @siddhijejurkar

Yes, you’re all good to go for the exam. An external camera is mandatory.

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Dr Atul G- LNG · ‎09-03-2025

Hi @siddhijejurkar

As per the post, all answers are correct.
To support and encourage the community, it is recommended to mark all helpful answers as "Accepted".
That’s considered a best practice.

@Bhuvan @GlideFather @Rafael Batistot

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

Nikhil Bajaj9 · ‎08-29-2025

Hi @siddhijejurkar ,

Yes your configuration is ok but external webcam is required so please take care of it. If you want to appear from home (online) then you can register for any nearby center (no external webcam required.)

If my answer helped you, please mark it- solution accepted.

Regards,

Nikhil Bajaj

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj

ServiceNow Rising Star-2025