CSA - Exam Suspended

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NallaperumaT
Tera Contributor

‎10-19-2025 05:14 AM

Team,

 

My CSA exam has been suspended during exam time and reason not shared. Raised support case with service now(CS0558838 Created) .how long will take it to resolve ? What is the next steps to give exam with free voucher ?

Nalla

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Dr Atul G- LNG
Tera Patron

‎10-19-2025 06:21 AM

Hi @NallaperumaT 

 

As you said case is already raised so you need to wait, from community no one support much here. You need to wait mate.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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Nikhil Bajaj9
Tera Sage

‎10-19-2025 07:18 PM

Hi @NallaperumaT ,

 

As already rasied a case so you need to wait 2-3 days. You dont have any other option as no one can help you from community, only SN team can help you.

 

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj

ServiceNow Rising Star-2025

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Dr Atul G- LNG
Tera Patron

‎10-19-2025 06:21 AM

Hi @NallaperumaT 

 

As you said case is already raised so you need to wait, from community no one support much here. You need to wait mate.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************
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Nikhil Bajaj9
Tera Sage

‎10-19-2025 07:18 PM

Hi @NallaperumaT ,

 

As already rasied a case so you need to wait 2-3 days. You dont have any other option as no one can help you from community, only SN team can help you.

 

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj

ServiceNow Rising Star-2025