CSA Exam

Eddy van der Pl
Tera Contributor

HI,

 

I have 2 times a CSA exam scheduled.

In the tekst there are is that you can do this 4 times.

Only I can rescheduled again I need to pay again.

 

Can you help me what to do ?

 

 

2 ACCEPTED SOLUTIONS

AndersBGS
Tera Patron
Tera Patron

Hi @Eddy van der Pl ,

 

I think the important question here is, if you have only rescheduled your exam or if you have had failed attempts or attempts where you didn't show with giving notice?

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

View solution in original post

If you fail, you can get 1 more chance and you need to pay $100 plus tax to book it but if still not able to clear the exam then need to training again and get new voucher. 

 

https://nowlearning.servicenow.com/lxp/en/credentials/retake-policy-mainline-exams?id=kb_article_vie....

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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View solution in original post

6 REPLIES 6

HI @AndersBGS ,

I have 2 failed attempts and not anymore , no reschedule or mis attempts .

 

If you fail, you can get 1 more chance and you need to pay $100 plus tax to book it but if still not able to clear the exam then need to training again and get new voucher. 

 

https://nowlearning.servicenow.com/lxp/en/credentials/retake-policy-mainline-exams?id=kb_article_vie....

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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