CSA Exam

[Eddy van der Pl]

HI,

I have 2 times a CSA exam scheduled.

In the tekst there are is that you can do this 4 times.

Only I can rescheduled again I need to pay again.

Can you help me what to do ?

[AndersBGS · Accepted solution]

Hi @Eddy van der Pl ,

I think the important question here is, if you have only rescheduled your exam or if you have had failed attempts or attempts where you didn't show with giving notice?

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

best regards

Anders

[Dr Atul G- LNG]

You can reschedule without any further payment but not more than 4 times. Better log a now Learning case to get exact answer.

[Eddy van der Pl]

Hi AG,

Thanks for your help! Where can I create a case?
I send an email but get this email back.

Hello ServiceNow Professional!

Thank you for contacting us. The following Now Learning support email addresses are no longer active.

certification@servicenow.com
nowlearning@servicenow.com
nowlearning@service-now.com
salesops_jpntraining@servicenow.com
architectprogram@servicenow.com

[Dr Atul G- LNG]

Hi @Eddy van der Pl 

Go to Now Learning

--> 3 tab from left Help Centre

--> Then on right side you will see create Case button.

[AndersBGS · Accepted solution]

Hi @Eddy van der Pl ,

I think the important question here is, if you have only rescheduled your exam or if you have had failed attempts or attempts where you didn't show with giving notice?

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

best regards

Anders