CSA register resume error

SweP · ‎01-29-2026

Can anyone help how to sort the issue while registering exam, i can see resume option and iam unable to move forward to next to register and schedule my exam
I have completed my CSA fundamentals mandatory course

PFA screenshot

Kiandra · ‎03-07-2026

I'm having this same issue. I have completed CSA fundamentals and made sure to click agree on terms and conditions. But it is still stuck on the resume page.

I can see CSA in my Current Exams page, but it is also still Need to Register. When I click View, it still has the Register button.

View solution in original post

SweP · ‎03-08-2026

Hi @Kiandra
Please raise a Servicenow Support CASE. I have sorted my issue via case

ruchin23bco · ‎03-12-2026

How much time did the support took?
and how it got resolved, i have the same error
why it came?