CSA serviceNow course enough?

[ZebaT]

Hey all,

To clear CSA serviceNow learning course is enough?

Anything else to study ?

Regards,

Zeba

[GlideFather · Accepted solution]

Hi @ZebaT,

take this path: Certified System Administrator (CSA) Learning Path 

and also CSA Certification Study Guide: How to Prepare. 

Good luck!

[Dr Atul G- LNG · Accepted solution]

Hi @ZebaT 

yes , follow this course: 

https://learning.servicenow.com/lxp/en/now-platform/certified-system-administrator-csa-learning-path...

Tips for the CSA Exam (Certified System Administrator)

CSA is the first and foundational exam in your ServiceNow journey. Here are some tips to help you prepare effectively:

• Study the training material thoroughly – Go through it line by line, word by word, at least 2–3 times.

• Practice the labs multiple times – Do each lab 3–4 times. Don’t just complete them; carefully read and understand the instructions as well.

• Follow the official eBook – Review it thoroughly at least 2–3 times to reinforce your understanding.

• Consider supplementary courses – Some candidates have found Udemy courses helpful for additional practice and clarity.

• Watch my experience video – I’ve shared my own preparation journey and tips here:
  https://youtu.be/60KXCXXHW7M

Good luck on your CSA journey!

[GlideFather · Accepted solution]

Hi @ZebaT,

take this path: Certified System Administrator (CSA) Learning Path 

and also CSA Certification Study Guide: How to Prepare. 

Good luck!

[Ninjab]

I recently passed CSA, and the learning course is definitely a good starting point — it covers all the core concepts. But to fully prepare, I’d recommend adding a bit more practice. Try doing hands-on exercises in a PDI, especially around tables/CMDB, workflows, scripting basics, and platform features. Also go through the official practice questions to get comfortable with the exam format. With course + hands-on practice, you’ll be fully ready. Good luck!

[Dr Atul G- LNG · Accepted solution]

Hi @ZebaT 

yes , follow this course: 

https://learning.servicenow.com/lxp/en/now-platform/certified-system-administrator-csa-learning-path...

Tips for the CSA Exam (Certified System Administrator)

CSA is the first and foundational exam in your ServiceNow journey. Here are some tips to help you prepare effectively:

• Study the training material thoroughly – Go through it line by line, word by word, at least 2–3 times.

• Practice the labs multiple times – Do each lab 3–4 times. Don’t just complete them; carefully read and understand the instructions as well.

• Follow the official eBook – Review it thoroughly at least 2–3 times to reinforce your understanding.

• Consider supplementary courses – Some candidates have found Udemy courses helpful for additional practice and clarity.

• Watch my experience video – I’ve shared my own preparation journey and tips here:
  https://youtu.be/60KXCXXHW7M

Good luck on your CSA journey!

[Ankith Sharma · Accepted solution]

Adding to @Dr Atul G- LNG  points:

• Review the official CSA Exam Guide thoroughly.

• Udemy mock tests can help a lot with practice and identifying weak areas.

• You’ll find many dumps online, but don’t rely on them, most answers are outdated or incorrect.

Good luck with your CSA prep! 

If this helps, please mark as Helpful or Accept as Solution.