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01-03-2023 06:15 AM
HI ,
i want to just configure that why this has pop out in my instance while i am open a csa certificate.
if have any resolution to resolve it please reply its to important.
Thanks and Regard
pinki kumari
Solved! Go to Solution.

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01-03-2023 06:19 AM
Hello,
This red message you're seeing if letting you know that you have to take your delta exam for your CSA certification. You were certified for CSA prior to the Tokyo release. The Tokyo release is now out and brought in some changes to the platform and every time ServiceNow releases a new version...you have to take a delta exam. Please review my article here for more information about the delta exam: https://www.servicenow.com/community/training-and-certifications/delta-exam-guide-tokyo-version/ta-p...
Please mark reply as Helpful/Correct, if applicable. Thanks!
Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!

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01-03-2023 06:19 AM
Hello,
This red message you're seeing if letting you know that you have to take your delta exam for your CSA certification. You were certified for CSA prior to the Tokyo release. The Tokyo release is now out and brought in some changes to the platform and every time ServiceNow releases a new version...you have to take a delta exam. Please review my article here for more information about the delta exam: https://www.servicenow.com/community/training-and-certifications/delta-exam-guide-tokyo-version/ta-p...
Please mark reply as Helpful/Correct, if applicable. Thanks!
Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!
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02-10-2023 05:00 AM
Hi Team,
I have paid maintenance fee and cleared Tokyo Delta exam but still showing Servicenow Certified System Administrator Expire on 21st-Feb-2023. And also almost 24hrs got over and still in At Risk Certification. Can you please suggestion me what is the issue. Please find the attached error screenshot file.
Thanks & Regards,
Prabhakar.
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01-05-2023 12:18 PM
thanku