CSA(TOKYO DELTA) exam

pinki4
Tera Contributor

HI ,

i want to just configure that why this has pop out in my instance while i am open a csa  certificate.

if have any resolution to resolve it please reply its to important.

Thanks and Regard

pinki kumari

1 ACCEPTED SOLUTION

Allen Andreas
Administrator
Administrator

Hello,

This red message you're seeing if letting you know that you have to take your delta exam for your CSA certification. You were certified for CSA prior to the Tokyo release. The Tokyo release is now out and brought in some changes to the platform and every time ServiceNow releases a new version...you have to take a delta exam. Please review my article here for more information about the delta exam: https://www.servicenow.com/community/training-and-certifications/delta-exam-guide-tokyo-version/ta-p... 

Please mark reply as Helpful/Correct, if applicable. Thanks!


Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!

View solution in original post

3 REPLIES 3

Allen Andreas
Administrator
Administrator

Hello,

This red message you're seeing if letting you know that you have to take your delta exam for your CSA certification. You were certified for CSA prior to the Tokyo release. The Tokyo release is now out and brought in some changes to the platform and every time ServiceNow releases a new version...you have to take a delta exam. Please review my article here for more information about the delta exam: https://www.servicenow.com/community/training-and-certifications/delta-exam-guide-tokyo-version/ta-p... 

Please mark reply as Helpful/Correct, if applicable. Thanks!


Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!

Hi Team,

 

I have paid maintenance fee and  cleared Tokyo Delta exam but still showing Servicenow Certified System Administrator Expire on 21st-Feb-2023. And also almost 24hrs got over and still in At Risk Certification. Can you please suggestion me what is the issue. Please find the attached error screenshot file.

 

Thanks & Regards,

Prabhakar.

pinki4
Tera Contributor

thanku