CSA Voucher Not Issued After Completing Administration Fundamentals On-Demand
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11 hours ago
Hello Community,
I am looking for some guidance regarding my CSA exam voucher. I have successfully completed the ServiceNow Administration Fundamentals On-Demand course today (March 18, 2026).
On my dashboard, I can see that I have earned the "Eligibility for CSA Voucher" badge and the "ServiceNow Administration Fundamentals On Demand" badge. However, when I go to the "My Vouchers" tab or try to register for the exam, I do not see a voucher code, and the system is asking for a full payment of $300.
Details:
Course: ServiceNow Administration Fundamentals (On-Demand)
Status: 100% Completed
Badges Earned: Eligibility for CSA Voucher
Issue: No voucher code received in email or "My Vouchers" section.
I have already verified that my profile email is linked. Has anyone else experienced a delay in the voucher appearing after earning the eligibility badge? Does "Eligibility" automatically grant a voucher, or is there an additional step I am missing to "Claim" it?
I have attached screenshots of my completed status for reference. Any help or advice on how to proceed would be greatly appreciated!
Thanks in advance,
KORRAYI YUVARAJU
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4 hours ago
Hi @YUVARAJ07
The voucher concept is no longer valid. You need to book the exam through a new vendor. If you are not working with a partner company, you will need to pay $300 plus taxes, which comes to $354.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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2 hours ago
Hello @YUVARAJ07
U can refer below post, similar to you.
Currently there is no campaign or scheme going on which can provide free cSA voucher,
Please refer below
https://www.servicenow.com/community/training-and-certifications/2026-exam-vouchers-courses-exams-am...
https://www.servicenow.com/community/training-and-certifications/csa-certification-exam-discount-vou...
Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
