Data Certification-Make "Optional comment for checked elements" mandatory for failed elements

[Mahesh120]

Hi,

I know it may not be a good idea to play around with OOTB functionality.However , would to know if there is a way where I can alert user to fill in "comments" without fail for the failed certification elements.Looked at the different UI Macros and UI Pages but not able to see from it gets controlled.

Any thoughts or other means of implementation?

--Mahesh.

[Brad Tilton]

You can definitely use a ui policy or client script to make a field mandatory or use a popup to prompt a user to fill out the field, but I'm not very clear on what the conditions are. What do you mean by "the failed certification elements"?

[Mahesh120]

Hello Brad,

Condition is simple.When I fail any element (Click the square box next to the element), and click on 'Red' icon on the page.

Right now the field is optional, i want to force the user to enter some comments for all the failed elements.

[Kalaiarasan Pus]

sorry .. but what is a certification element and how do you access it?

[Victor Ruiz]

Hi KP.....I'm planning to activate this plug-in on my instance soon...here's some info:   Data Certification - ServiceNow Wiki