Dev Instance requested and created, but no ServiceNow app installed on the instance?

michaelholi · ‎06-06-2025

hey there, I'm taking the ServiceNow Administrator Fundamentals course. I reached chapter 9, the captstone project, which instructed me to request a ServiceNow develop instance. I waited for a week, and when I received the instance, it does not appear to have SNOW installed in it, it just points to the App Engine studio.

Did I miss something from the instructions?

Dr Atul G- LNG · ‎06-06-2025

Hi @michaelholi

Nothing to worry. Login back to developer.servicenoe.com

On right side click on your profile.

Then on left side you get option change user.

Change the user from AES to admin

Save

Logout n login vack

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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View solution in original post

Dr Atul G- LNG · ‎06-06-2025

Hi @michaelholi

Nothing to worry. Login back to developer.servicenoe.com

On right side click on your profile.

Then on left side you get option change user.

Change the user from AES to admin

Save

Logout n login vack

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

michaelholi · ‎06-06-2025

Thank you!