Difficulty Level of CSA Certification Exam?

[AbhignyaS]

Is it very difficult to clear the CSA Certification exam in the first attempt?

[Ankur Bawiskar]

@AbhignyaS 

nope.

If you have taken the now learning course and did your proper revisions and have proper hands-on experience in scripting and platform components then you should clear in 1st attempt.

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[Dr Atul G- LNG · Accepted solution]

CSa exam is not tough but it is more around concept and platform. 

Tips for the CSA Exam (Certified System Administrator)

CSA is the first and foundational exam in your ServiceNow journey. Here are some tips to help you prepare effectively:

Study the training material thoroughly – Go through it line by line, word by word, at least 2–3 times.

Practice the labs multiple times – Do each lab 3–4 times. Don’t just complete them; carefully read and understand the instructions as well.

Follow the official eBook – Review it thoroughly at least 2–3 times to reinforce your understanding.

Consider supplementary courses – Some candidates have found Udemy courses helpful for additional practice and clarity.

Watch my experience video – I’ve shared my own preparation journey and tips here:

https://youtu.be/60KXCXXHW7M

Good luck on your CSA journey!

[PrashantLearnIT]

Hi @AbhignyaS 

If you go through the course twice, it will be very easy to clear CSA Exam.

[M Iftikhar]

Hi @AbhignyaS , The best thing you can do is focus on your basics. If your fundamentals are clear, the CSA exam becomes much easier to handle. Make sure you go through the official training material properly so the concepts stay fresh.

Also, repeat the labs a couple of times, not just to complete them, but to understand why each step is done.

The official eBook is very helpful as well, so revising it a few times really strengthens your understanding.

Since the CSA exam is mostly scenario-based, knowing how the platform works matters more than memorizing any questions. If your concepts are solid, clearing it in the first attempt is absolutely possible.

If my response helped, please mark it as the accepted solution so others can benefit as well.