Disabel Short Description.

purvishah126
Tera Contributor

In From when I was precising  by mistake I Disabled the Short Description fill. How can I Enable.

4 REPLIES 4

Vishal Birajdar
Giga Sage

Hi @purvishah126 

 

Disabled in the sense...??

Can you provide some screenshot please...??

 

Vishal Birajdar
ServiceNow Developer

I know one thing, and that is that I know nothing.
- Socrates

Amit Gujarathi
Giga Sage
Giga Sage

HI @purvishah126 ,
I trust you are doing great.

To re-enable the "Short Description" field on a form in ServiceNow, you can follow these steps:

  1. Navigate to the form where the "Short Description" field has been disabled.
  2. Right-click on the form header and select "Configure" > "Form Layout".
  3. In the "Form Layout" page, you will see two columns: "Available" and "Selected".
  4. Find the "Short Description" field in the "Available" column.
  5. Drag and drop the "Short Description" field from the "Available" column to the desired location in the "Selected" column.
  6. Click the "Save" button to save your changes.

The "Short Description" field should now be re-enabled and visible on the form.


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Regards,


Amit Gujrathi



Nivedita Patil
Mega Sage
Mega Sage

Hi @purvishah126 ,

 

Please refer the below link.

 

https://docs.servicenow.com/en-US/bundle/vancouver-platform-administration/page/administer/form-admi...

 

Mark my answer correct and helpful if helps you.

 

Thanks,

Nivedita Patil.

 

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @purvishah126 

 

Sorry but did not get your question completely. We disable the button not the field. Could you please provide some screenshot to understand better.

 

If the field is hide, please check the UI policies.

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