Why am i getting logout successful when i try to login !!

namsimahdi
Kilo Contributor

when I am trying to login a message tell me logout successful!!!!!

I am not able to login help pleaaaseService-now.JPG

17 REPLIES 17

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Hello Namsi,



Replace the below link with YOURINSTANCE NAME and try once.


https://YOURINSTANCENAME.service-now.com/login.do


Not helpful, the same error message..


What is the behavior if you try with the different browser?


Also is this a personal dev instance? Please confirm.


Yes I tried with internet explorer, google chrome, Mozilla.


Always the same result, and it is not just me the affected user.


A lot of my colleague have the same issue.


Please can I know it is related to what exactly ??