Exam prep CSA

[jean-pauldehaas]

Hi,

I failed today for my CSA exam:

Topic Level Scoring:
Topic 1: User Interface & Navigation: 50%
Topic 2: Collaboration: 80%
Topic 3: Database Administration: 82%
Topic 4: Self-Service & Process Automation: 61%
Topic 5: Intro to Scripting & Application Tools: 62%

I was hoping for some tips here where to put my focus on? and what is the best way to do this ?

Does anyone also knows what the passing percentage is for this exam ? 

[jean-pauldehaas]

Hey Mark,

Thanks for the answers, i can certainly work with that.

Yeah i asked for a print out but they said No you get it in your e-mail.

At least they provide some information what went wrong.

im going to go trough my servicenow fundamentals book again, and try again in 2 weeks

[Gaurav Shirsat]

Hello 

for Clearing Exams Please get Hands on With the System.

Please Refer the Attached Documents.

Do Not be sure if you have these questions you will get Pass the CSA. refer them, try these things in Your PDI.

Definitely You will succeed.

Please Mark Correct and Helpful
Thanks and Regards
Gaurav Shirsat

[Snehal13]

ServiceNow ensure that the content in Now Learning course covers everything so do that course religiously as many in my network have talked of how the pattern of questions now have more options to keep you confused and focused on use cases specific to the business needs we often encounter at work. 

Having hands on interaction with the platform will form the bulk of your preparation. As far as studying goes, every topic in ServiceNow fundamentals should be duly reviewed. Don’t memorise the answers but research all the topics you aren’t confident in. The mistake is to expect dumps to be exactly the same as the CSA exam. They aren’t but the topics and content are.

Dont rely on dumps a a means to pass certification. It can affect your performance in the main exam. Questions are often curated and differently worded in main exam so may or may not be repeated, so its better to practice with as many possible to avoid surprises. This is where practice and coverage of exam scope comes handy so that we are not caught by surprise. Always look to the exam blueprint to ensure alignment with exam scope. You should prepare by taking the official fundamentals course on Now Learning, playing on a dev instance to get hands on, dive into ServiceNow community, docs.servicenow.com

Additional resources - Quizlets portal, ClassMarker portal tests , reddit articles in ServiceNow group as This , 

Good luck ! 

[nikhil kamlekar]

Hi,

I have calculated, the average is 67% you scored. In 2023 Aug today I wrote CSA, my average is also same. The result is not passing percentage. The topics are updated.