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No Reports Application?

I'm finishing the "Associate System Administrator" learning module and am on the "Get Started with Reports" section. I'm including the screenshot included in the lesson of All > Reports existing. When I search for the same, as System Admin, from my d...

Mannsåker by Tera Contributor
  • 568 Views
  • 2 replies
  • 0 helpfuls

Risk Assessment don't display!

Hi. I am studying Risk Assessment. I installed the "Change Management --Risk Assessment" plugin in PDI and entered the assessment designer and thresholds. When I see the "Risk Assessment" related link in the Change (Normal) record, I don't see the qu...

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Ereshkigal by Tera Contributor
  • 1132 Views
  • 3 replies
  • 2 helpfuls

Resolved! Create a business rule on Issues such that if the caller of issues is a “VIP” user the issues opened should always be with Priority 1.

Create a business rule on Issues such that if the caller of issues is a “VIP” user the issues opened should always be with Priority 1. (function executeRule(current, previous /*null when async*/) {var gr=new GlideRecord("incident"); gr.query(); if(ca...

VISHAL69 by Tera Contributor
  • 2185 Views
  • 3 replies
  • 4 helpfuls