Flow designer

Phani Pasupulet
Tera Contributor

I am using Flow designer to send notifications 
I want  for suppose donation id as a link

PhaniPasupulet_0-1690895548305.png

Can any One help please .........?

 

1 ACCEPTED SOLUTION

Jean-Lou
Giga Guru

Right you are in Flow Designer, Unfortunately you cannot use this trick in Flow Designer directly, 

 

What you could do instead is create a notification template and use the action "Send a notification" instead of "send email" and in the notification template, you will be able tu use the parameter ${URI_REF}.

 

I also found this thread with another solution that seems a bit more advanced :

https://www.servicenow.com/community/developer-forum/link-to-request-number-in-flow-designer-email-n...

 

Regards,

 

 

View solution in original post

3 REPLIES 3

Jean-Lou
Giga Guru

Hello Phani, 

 

If you want to have a link in the notification, you can use ${URI} anywhere in the text ant it will show the word "Link" that will be redirect to the record used for the notification. 

 

Alternatively you can use ${URI_REF}, Instead of showing the word 'Link', it will be the number of the record with a clickable link. 

 

With Kind regards, 

Jean-Louis 

Phani Pasupulet
Tera Contributor

I didn't understand

PhaniPasupulet_0-1690899634541.png

How can I make number as link here 

 

Jean-Lou
Giga Guru

Right you are in Flow Designer, Unfortunately you cannot use this trick in Flow Designer directly, 

 

What you could do instead is create a notification template and use the action "Send a notification" instead of "send email" and in the notification template, you will be able tu use the parameter ${URI_REF}.

 

I also found this thread with another solution that seems a bit more advanced :

https://www.servicenow.com/community/developer-forum/link-to-request-number-in-flow-designer-email-n...

 

Regards,