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‎08-24-2022 03:22 AM
Hello all,
so I logged into my nowlearning / webaccessor account and my CIS - ITSM certification is now expired (since 4th aug).
I finished the Rome delta for this certification in december.
If I wanna renew this certification, do I need to pay and go through all of the content + classess again, or can I just register for a new exam in webaccessor ?
or is there a way to just do the San Diego delta after 3rd august ?
Thanks
Solved! Go to Solution.

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‎08-24-2022 03:34 AM
You can enroll for exam again if you have voucher or ready to pay amount again , if you want free voucher then check with your organization. I suggest if you are ready to pay go ahead and re-enroll for course again so that can get updated. Feel free to mark my answer as correct if that helps
Regards,
Musab

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‎08-24-2022 03:34 AM
You can enroll for exam again if you have voucher or ready to pay amount again , if you want free voucher then check with your organization. I suggest if you are ready to pay go ahead and re-enroll for course again so that can get updated. Feel free to mark my answer as correct if that helps
Regards,
Musab
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‎08-24-2022 04:21 AM
Do you mean that I DONT need to go through the certification path outlined in NowLearning again (multiple courses worth 3k$+), but instead I can simply log into my webaccessor and order the mainline certification (300$), and if I pass that my certification status goes back to Active ?

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‎08-24-2022 04:40 AM
Yes you are right , no need to attend any training, you can enroll for exam, prepare thoroughly, pass exam and get the certification
Regards,
Musab
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‎08-24-2022 04:48 AM
Thanks for your help. Im sorry for writing multiple messages, but I just simply was not sure if we both meant the same thing & ofcourse the official servicenow info regarding this is very vague / nonexistent.
Have a great & successfull week
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‎12-13-2023 09:48 AM
I have an expired CSA, since last year October, I didn't write the delta exam, please do I need to start a fresh with another exam?