Find An Instructor Led Class To Fit Where You Are In Your Career Journey!

[Tonya Miller]

Registrations are now open for all Instructor Led classes!

Searching for the right course to help you on your career journey, look no further!

Find all available courses ServiceNow offers and the class schedules by region that will support your career journey. You can find virtual offerings, In Person Offerings, and Language offerings (German, French, and Japanese) in the list below.

Additional Helpful Hints:

• All classes below are offered in English unless a specific language is next to the class dates.
• All classes below are virtual offerings, unless IN PERSON ONLY is specifically listed. IN PERSON ONLY classes will only be offered in person in the listed City/State/Country.

To register for the course, Click on the title to open the course in Now Learning. Click on the Class Options button to find the date you want to select and register for the class. 

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Available Course and Classes: 

Adopting a Platform Owner Mindset

2023

AMS:

• APOM : Nov 1 - 2, 2023 (09:00 - 17:00 Central Daylight Time)

EMEA:

• APOM : Nov 14 - 15, 2023 (09:00 - 17:00 Central European Time)

2024

AMS:

• APOM : Jan 11 - 12, 2024 (09:00 - 17:00 America/Chicago)

EMEA:

• APOM : Jan 25 - 26, 2024 (09:00 - 17:00 Europe/Copenhagen)

 Application Development Fundamentals

2023

 AMS:

• ADF : Aug 28 - 30, 2023 (09:00 - 17:00 Central Daylight Time)
• ADF : Sep 6 - 8, 2023 (09:00 - 17:00 Central Daylight Time)
• ADF : Sep 11 - 13, 2023 (09:00 - 17:00 Eastern Daylight Time)
• ADF : Sep 18 - 20, 2023 (09:00 - 17:00 Eastern Daylight Time)
• ADF : Sep 20 - 22, 2023 (09:00 - 17:00 Central Daylight Time)
• ADF : Sep 25 - 27, 2023 (09:00 - 17:00 Central Daylight Time)
• ADF : Oct 2 - 4, 2023 (09:00 - 17:00 Eastern Daylight Time)
• ADF : Oct 4 - 6, 2023 (09:00 - 17:00 Central Daylight Time)
• ADF : Oct 11 - 13, 2023 (09:00 - 17:00 Central Daylight Time)
• ADF : Oct 16 - 18, 2023 (09:00 - 17:00 Central Daylight Time)
• ADF : Oct 25 - 27, 2023 (09:00 - 17:00 Central Daylight Time)
• ADF : Nov 1 - 3, 2023 (09:00 - 17:00 Central Daylight Time)
• ADF : Nov 6 - 8, 2023 (09:00 - 17:00 Central Standard Time)
• ADF : Nov 15 - 17, 2023 (09:00 - 17:00 Central Standard Time)
• ADF : Nov 20 - 22, 2023 (09:00 - 17:00 Central Standard Time)
• ADF : Nov 27 - 29, 2023 (09:00 - 17:00 Central Standard Time)
• ADF : Dec 4 - 6, 2023 (09:00 - 17:00 Central Standard Time)
• ADF : Dec 13 - 15, 2023 (09:00 - 17:00 Central Standard Time)
• ADF : Dec 18 - 20, 2023 (09:00 - 17:00 Central Standard Time)

APJ:

• ADF : Sep 4 - 6, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
• ADF : Sep 20 - 22, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
• ADF : Oct 4 - 6, 2023 (09:00 - 17:00 Australian Eastern Daylight Time)
• ADF : Oct 11 - 13, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
• ADF : Oct 25 - 27, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
• ADF : Nov 6 - 8, 2023 (09:00 - 17:00 India Standard Time)
• ADF : Nov 20 - 22, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
• ADF : Dec 20 - 22, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese

 EMEA:

•  ADF : Aug 29 - 31, 2023 (09:00 - 17:00 British Summer Time)
• ADF : Sep 4 - 6, 2023 (09:00 - 17:00 Central European Summer Time)
• ADF : Sep 13 - 15, 2023 (09:00 - 17:00 Central European Summer Time)
• ADF : Sep 18 - 20, 2023 (09:00 - 17:00 British Summer Time)
• ADF : Sep 27 - 29, 2023 (09:00 - 17:00 Central European Summer Time)
• ADF : Oct 4 - 6, 2023 (09:00 - 17:00 Central European Summer Time)
• ADF : Oct 11 - 13, 2023 (09:00 - 17:00 Central European Summer Time) - Language: German
• ADF : Oct 18 - 20, 2023 (09:00 - 17:00 British Summer Time)
• ADF : Oct 30 - Nov 1, 2023 (09:00 - 17:00 Central European Time)
• ADF : Nov 15 - 17, 2023 (09:00 - 17:00 Central European Time)
• ADF : Nov 27 - 29, 2023 (09:00 - 17:00 Greenwich Mean Time)
• ADF : Nov 27 - 29, 2023 (09:00 - 17:00 Europe/Copenhagen) - Language: French
• ADF : Dec 6 - 8, 2023 (09:00 - 17:00 Central European Time)
• ADF : Dec 18 - 20, 2023 (09:00 - 17:00 Central European Time)

2024

 AMS:

• ADF : Jan 8 - 10, 2024 (09:00 - 17:00 America/Chicago)
• ADF : Jan 22 - 24, 2024 (09:00 - 17:00 America/Chicago)
• ADF : Jan 29 - 31, 2024 (09:00 - 17:00 America/Chicago)

EMEA:

• ADF : Jan 3 - 5, 2024 (09:00 - 17:00 Europe/London)
• ADF : Jan 15 - 17, 2024 (09:00 - 17:00 Europe/Copenhagen)
• ADF : Jan 24 - 26, 2024 (09:00 - 17:00 Europe/Copenhagen)

Configuration Management Database (CMDB) Fundamentals

2023

AMS:

• CMDBF : Sep 12 - 14, 2023 (09:00 - 17:00 Central Daylight Time)
• CMDBF : Sep 19 - 21, 2023 (09:00 - 17:00 Central Daylight Time)
• CMDBF : Sep 26 - 28, 2023 (09:00 - 17:00 Central Daylight Time)
• CMDBF : Oct 2 - 4, 2023 (09:00 - 17:00 Central Daylight Time)
• CMDBF : Oct 25 - 27, 2023 (09:00 - 17:00 Central Daylight Time)
• CMDBF : Nov 6 - 8, 2023 (09:00 - 17:00 Central Standard Time)
• CMDBF : Nov 14 - 16, 2023 (09:00 - 17:00 Central Standard Time)
• CMDBF : Dec 6 - 8, 2023 (09:00 - 17:00 Central Standard Time)
• CMDBF : Dec 11 - 13, 2023 (09:00 - 17:00 Central Standard Time)
• CMDBF : Dec 20 - 22, 2023 (09:00 - 17:00 Central Standard Time)

EMEA:

• CMDBF : Sep 25 - 27, 2023 (09:00 - 17:00 Central European Summer Time)
• CMDBF : Oct 18 - 20, 2023 (09:00 - 17:00 British Summer Time)
• CMDBF : Nov 6 - 8, 2023 (09:00 - 17:00 Central European Time)
• CMDBF : Nov 29 - Dec 1, 2023 (09:00 - 17:00 Greenwich Mean Time)
• CMDBF : Dec 18 - 20, 2023 (09:00 - 17:00 Central European Time)

2024

AMS:         

• CMDBF : Jan 3 - 5, 2024 (09:00 - 17:00 America/Chicago)
• CMDBF : Jan 17 - 19, 2024 (09:00 - 17:00 America/Chicago)
• CMDBF : Jan 24 - 26, 2024 (09:00 - 17:00 America/Chicago)

EMEA:

• CMDBF : Jan 10 - 12, 2024 (09:00 - 17:00 Europe/Copenhagen)
• CMDBF : Jan 29 - 31, 2024 (09:00 - 17:00 Europe/London)

Customer Service Management (CSM) Fundamentals

2023

AMS:

• CSMF : Sep 27 - 29, 2023 (09:00 - 17:00 Central Daylight Time)
• CSMF : Oct 16 - 18, 2023 (09:00 - 17:00 Central Daylight Time)
• CSMF : Nov 15 - 17, 2023 (09:00 - 17:00 Central Standard Time)
• CSMF : Dec 11 - 13, 2023 (09:00 - 17:00 Central Standard Time)

APJ:

• CSMF : Sep 25 - 27, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
• CSMF : Oct 16 - 18, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
• CSMF : Nov 6 - 8, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
• CSMF : Dec 4 - 6, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese

EMEA:

• CSMF : Sep 6 - 8, 2023 (09:00 - 17:00 Central European Summer Time)
• CSMF : Sep 25 - 27, 2023 (09:00 - 17:00 British Summer Time)
• CSMF : Oct 4 - 6, 2023 (09:00 - 17:00 Central European Summer Time)
• CSMF : Oct 16 - 18, 2023 (09:00 - 17:00 Central European Summer Time)
• CSMF : Nov 1 - 3, 2023 (09:00 - 17:00 Greenwich Mean Time)
• CSMF : Nov 14 - 16, 2023 (09:00 - 17:00 Central European Time)
• CSMF : Nov 29 - Dec 1, 2023 (09:00 - 17:00 Central European Time)
• CSMF : Dec 11 - 13, 2023 (09:00 - 17:00 Greenwich Mean Time)

2024

AMS:

• CSMF : Jan 10 - 12, 2024 (09:00 - 17:00 America/Chicago)

EMEA:

• CSMF : Jan 8 - 10, 2024 (09:00 - 17:00 Europe/Copenhagen)
• CSMF : Jan 24 - 26, 2024 (09:00 - 17:00 Europe/London)

Customer Service Management (CSM) Implementation

2023

AMS:

• CSMI : Sep 21 - 22, 2023 (09:00 - 17:00 Central Daylight Time)
• CSMI : Oct 3 - 4, 2023 (09:00 - 17:00 Central Daylight Time)
• CSMI : Oct 30 - 31, 2023 (09:00 - 17:00 Central Daylight Time)
• CSMI : Nov 21 - 22, 2023 (09:00 - 17:00 Central Standard Time)
• CSMI : Dec 7 - 8, 2023 (09:00 - 17:00 Central Standard Time)
• CSMI : Dec 19 - 20, 2023 (09:00 - 17:00 Central Standard Time)

APJ:

• CSMI : Aug 28 - 29, 2023 (09:00 - 17:00 Australia/Melbourne)
• CSMI : Sep 28 - 29, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
• CSMI : Oct 19 - 20, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
• CSMI : Nov 9 - 10, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
• CSMI : Dec 7 - 8, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese

EMEA:

• CSMI : Sep 11 - 12, 2023 (09:00 - 17:00 Central European Summer Time)
• CSMI : Sep 25 - 26, 2023 (09:00 - 17:00 Central European Summer Time) - Language: French
• CSMI : Sep 28 - 29, 2023 (09:00 - 17:00 British Summer Time)
• CSMI : Oct 9 - 10, 2023 (09:00 - 17:00 Central European Summer Time)
• CSMI : Oct 26 - 27, 2023 (09:00 - 17:00 Central European Summer Time)
• CSMI : Nov 6 - 7, 2023 (09:00 - 17:00 Greenwich Mean Time)
• CSMI : Nov 23 - 24, 2023 (09:00 - 17:00 Central European Time)
• CSMI : Dec 4 - 5, 2023 (09:00 - 17:00 Central European Time)
• CSMI : Dec 21 - 22, 2023 (09:00 - 17:00 Greenwich Mean Time)

2024

AMS:

• CSMI : Jan 25 - 26, 2024 (09:00 - 17:00 America/Chicago)

EMEA:

• CSMI : Jan 11 - 12, 2024 (09:00 - 17:00 Europe/Copenhagen)
• CSMI : Jan 29 - 30, 2024 (09:00 - 17:00 Europe/London)

Discovery Fundamentals

2023

AMS:

• DF : Sep 5 - 7, 2023 (09:00 - 17:00 Central Daylight Time)
• DF : Sep 18 - 20, 2023 (09:00 - 17:00 Central Daylight Time)
• DF : Sep 27 - 29, 2023 (09:00 - 17:00 Central Daylight Time)
• DF : Oct 4 - 6, 2023 (09:00 - 17:00 Central Daylight Time)
• DF : Oct 23 - 25, 2023 (09:00 - 17:00 Central Daylight Time)
• DF : Nov 7 - 9, 2023 (09:00 - 17:00 Central Standard Time)
• DF : Nov 15 - 17, 2023 (09:00 - 17:00 Central Standard Time)
• DF : Nov 27 - 29, 2023 (09:00 - 17:00 Central Standard Time)
• DF : Dec 11 - 13, 2023 (09:00 - 17:00 Central Standard Time)
• DF : Dec 27 - 29, 2023 (09:00 - 17:00 Central Standard Time)

APJ:

• DF : Sep 11 - 13, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
• DF : Nov 6 - 8, 2023 (09:00 - 17:00 Australian Eastern Daylight Time)
• DF : Nov 8 - 10, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
• DF : Nov 15 - 17, 2023 (09:00 - 17:00 India Standard Time)

EMEA:

• DF : Sep 13 - 15, 2023 (09:00 - 17:00 Central European Summer Time)
• DF : Oct 2 - 4, 2023 (09:00 - 17:00 Central European Summer Time)
• DF : Oct 18 - 20, 2023 (09:00 - 17:00 British Summer Time)
• DF : Oct 30 - Nov 1, 2023 (09:00 - 17:00 Central European Time)
• DF : Nov 15 - 17, 2023 (09:00 - 17:00 Central European Time)
• DF : Nov 27 - 29, 2023 (09:00 - 17:00 Greenwich Mean Time)
• DF : Dec 13 - 15, 2023 (09:00 - 17:00 Central European Time)

2024

AMS

• DF : Jan 3 - 5, 2024 (09:00 - 17:00 America/Chicago)
• DF : Jan 17 - 19, 2024 (09:00 - 17:00 America/Chicago)

EMEA:

• DF : Jan 8 - 10, 2024 (09:00 - 17:00 Europe/Copenhagen)

 Field Service Management (FSM) Implementation

2023

AMS:

• FSMI : Nov 21 - 22, 2023 (09:00 - 17:00 Central Standard Time)

EMEA:

• FSMI : Oct 2 - 3, 2023 (09:00 - 17:00 British Summer Time)
• FSMI : Nov 30 - Dec 1, 2023 (09:00 - 17:00 Central European Time)

2024

AMS:

• FSMI : Jan 31 - Feb 1, 2024 (09:00 - 17:00 America/Chicago)

EMEA:

• FSMI : Jan 22 - 23, 2024 (09:00 - 17:00 Europe/London)

GRC: Integrated Risk Management (IRM) Implementation

2023

AMS:

• GRC-IRMI : Sep 11 - 13, 2023 (09:00 - 17:00 Central Daylight Time)
• GRC-IRMI : Oct 23 - 25, 2023 (09:00 - 17:00 Central Daylight Time)
• GRC-IRMI : Nov 14 - 16, 2023 (09:00 - 17:00 Central Standard Time)
• GRC-IRMI : Dec 13 - 15, 2023 (09:00 - 17:00 Central Standard Time)

APJ:          

• GRC-IRMI : Nov 1 - 3, 2023 (09:00 - 17:00 Australian Eastern Daylight Time)
• GRC-IRMI: Nov 22 - 24, 2023 (09:00 - 17:00 Australian Eastern Daylight Time)

EMEA:

• GRC-IRMI : Sep 4 - 6, 2023 (09:00 - 17:00 Central European Summer Time)
• GRC-IRMI : Oct 4 - 6, 2023 (09:00 - 17:00 British Summer Time)
• GRC-IRMI : Oct 23 - 25, 2023 (09:00 - 17:00 Central European Summer Time)
• GRC-IRMI : Nov 8 - 10, 2023 (09:00 - 17:00 Central European Time)
• GRC-IRMI : Nov 27 - 29, 2023 (09:00 - 17:00 Greenwich Mean Time)
• GRC-IRMI : Dec 13 - 15, 2023 (09:00 - 17:00 Central European Time)

2024

AMS:

• GRC-IRMI : Jan 8 - 10, 2024 (09:00 - 17:00 America/Chicago)
• GRC-IRMI : Jan 22 - 24, 2024 (09:00 - 17:00 America/Chicago)

APJ:

• GRC-IRMI : Jan 29 - 31, 2024 (09:00 - 17:00 Asia/Singapore)

EMEA:

• GRC-IRMI : Jan 10 - 12, 2024 (09:00 - 17:00 Europe/Copenhagen)
• GRC-IRMI : Jan 29 - 31, 2024 (09:00 - 17:00 Europe/Copenhagen)

Hardware Asset Management (HAM) Fundamentals

2023

AMS:

• HAMF : Aug 29 - 31, 2023 (09:00 - 17:00 Central Daylight Time)
• HAMF : Sep 13 - 15, 2023 (09:00 - 17:00 Central Daylight Time)
• HAMF : Sep 25 - 27, 2023 (09:00 - 17:00 Central Daylight Time)
• HAMF : Oct 18 - 20, 2023 (09:00 - 17:00 Central Daylight Time)
• HAMF : Nov 1 - 3, 2023 (09:00 - 17:00 Central Daylight Time)
• HAMF : Nov 15 - 17, 2023 (09:00 - 17:00 Central Standard Time)
• HAMF : Nov 27 - 29, 2023 (09:00 - 17:00 Central Standard Time)
• HAMF : Dec 4 - 6, 2023 (09:00 - 17:00 Central Standard Time)
• HAMF : Dec 20 - 22, 2023 (09:00 - 17:00 Central Standard Time)

EMEA:

• HAMF : Sep 11 - 13, 2023 (09:00 - 17:00 Central European Summer Time)

2024

AMS:

• HAMF : Jan 10 - 12, 2024 (09:00 - 17:00 America/Chicago)
• HAMF : Jan 24 - 26, 2024 (09:00 - 17:00 America/Chicago)

EMEA:

• HAMF : Jan 17 - 19, 2024 (09:00 - 17:00 Europe/Copenhagen)

Human Resources (HR) Fundamentals

2023

AMS:

• HRF : Sep 14 - 15, 2023 (09:00 - 17:00 Central Daylight Time)
• HRF : Sep 28 - 29, 2023 (09:00 - 17:00 Central Daylight Time)
• HRF : Oct 3 - 4, 2023 (09:00 - 17:00 Central Daylight Time)
• HRF : Oct 17 - 18, 2023 (09:00 - 17:00 Central Daylight Time)
• HRF : Nov 2 - 3, 2023 (09:00 - 17:00 Central Daylight Time)
• HRF : Nov 14 - 15, 2023 (09:00 - 17:00 Central Standard Time)
• HRF : Dec 5 - 6, 2023 (09:00 - 17:00 Central Standard Time)
• HRF : Dec 19 - 20, 2023 (09:00 - 17:00 Central Standard Time)

APJ:

• HRF : Sep 14 - 15, 2023 (09:00 - 17:00 Australia/Sydney)
• HRF : Sep 21 - 22, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
• HRF : Oct 19 - 20, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
• HRF : Nov 15 - 16, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
• HRF : Dec 4 - 5, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese

EMEA:

• HRF : Sep 4 - 5, 2023 (09:00 - 17:00 Central European Summer Time)
• HRF : Sep 28 - 29, 2023 (09:00 - 17:00 Central European Summer Time)
• HRF : Oct 2 - 3, 2023 (09:00 - 17:00 British Summer Time)
• HRF : Oct 12 - 13, 2023 (09:00 - 17:00 Central European Summer Time)
• HRF : Oct 23 - 24, 2023 (09:00 - 17:00 Central European Summer Time)
• HRF : Nov 9 - 10, 2023 (09:00 - 17:00 Greenwich Mean Time)
• HRF : Nov 23 - 24, 2023 (09:00 - 17:00 Central European Time)
• HRF : Dec 7 - 8, 2023 (09:00 - 17:00 Central European Time)
• HRF : Dec 18 - 19, 2023 (09:00 - 17:00 Greenwich Mean Time)

2024

AMS:

• HRF : Jan 4 - 5, 2024 (09:00 - 17:00 America/Chicago)
• HRF : Jan 18 - 19, 2024 (09:00 - 17:00 America/Chicago)

EMEA:

• HRF : Jan 18 - 19, 2024 (09:00 - 17:00 Europe/Copenhagen)

Human Resources (HR) Implementation

2023

AMS:  

• HRI : Sep 7 - 8, 2023 (09:00 - 17:00 Central Daylight Time)
• HRI : Sep 26 - 27, 2023 (09:00 - 17:00 Central Daylight Time)
• HRI : Oct 26 - 27, 2023 (09:00 - 17:00 Central Daylight Time)
• HRI : Nov 8 - 9, 2023 (09:00 - 17:00 Central Standard Time)
• HRI : Nov 16 - 17, 2023 (09:00 - 17:00 Central Standard Time)
• HRI : Nov 30 - Dec 1, 2023 (09:00 - 17:00 Central Standard Time)
• HRI : Dec 7 - 8, 2023 (09:00 - 17:00 Central Standard Time)
• HRI : Dec 14 - 15, 2023 (09:00 - 17:00 Central Standard Time)

APJ:

• HRI : Sep 11 - 12, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
• HRI : Oct 11 - 12, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
• HRI : Nov 1 - 2, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
• HRI : Nov 28 - 29, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
• HRI : Dec 14 - 15, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese

EMEA:

• HRI : Sep 7 - 8, 2023 (09:00 - 17:00 Central European Summer Time)
• HRI : Sep 11 - 12, 2023 (09:00 - 17:00 British Summer Time)
• HRI : Sep 21 - 22, 2023 (09:00 - 17:00 Central European Summer Time)
• HRI : Oct 9 - 10, 2023 (09:00 - 17:00 British Summer Time)
• HRI : Oct 19 - 20, 2023 (09:00 - 17:00 Central European Summer Time)
• HRI : Oct 30 - 31, 2023 (09:00 - 17:00 Central European Time)
• HRI : Nov 16 - 17, 2023 (09:00 - 17:00 Greenwich Mean Time)
• HRI : Nov 27 - 28, 2023 (09:00 - 17:00 Central European Time)
• HRI : Dec 11 - 12, 2023 (09:00 - 17:00 Central European Time)
• HRI : Dec 21 - 22, 2023 (09:00 - 17:00 Greenwich Mean Time)

2024

AMS: 

• HRI : Jan 11 - 12, 2024 (09:00 - 17:00 America/Chicago)
• HRI : Jan 25 - 26, 2024 (09:00 - 17:00 America/Chicago)

EMEA:

• HRI : Jan 8 - 9, 2024 (09:00 - 17:00 Europe/Copenhagen)
• HRI : Jan 25 - 26, 2024 (09:00 - 17:00 Europe/Copenhagen)

IT Service Management (ITSM) Fundamentals

2023

AMS:

• ITSMF : Aug 29 - 30, 2023 (09:00 - 17:00 Central Daylight Time)
• ITSMF : Sep 12 - 13, 2023 (09:00 - 17:00 Central Daylight Time)
• ITSMF : Sep 21 - 22, 2023 (09:00 - 17:00 Central Daylight Time)
• ITSMF : Sep 28 - 29, 2023 (09:00 - 17:00 Central Daylight Time)
• ITSMF : Oct 12 - 13, 2023 (09:00 - 17:00 Central Daylight Time)
• ITSMF : Nov 2 - 3, 2023 (09:00 - 17:00 Central Daylight Time)
• ITSMF : Nov 21 - 22, 2023 (09:00 - 17:00 Central Standard Time)
• ITSMF : Dec 7 - 8, 2023 (09:00 - 17:00 Central Standard Time)
• ITSMF : Dec 18 - 19, 2023 (09:00 - 17:00 Central Standard Time)

APJ:

• ITSMF : Aug 28 - 29, 2023 (09:00 - 17:00 Australian Eastern Standard Time)
• ITSMF : Sep 7 - 8, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
• ITSMF : Sep 25 - 26, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
• ITSMF : Sep 25 - 26, 2023 (09:00 - 17:00 Singapore/Australian Western Time)
• ITSMF : Oct 23 - 24, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
• ITSMF : Nov 1 - 2, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
• ITSMF : Nov 27 - 28, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
• ITSMF : Dec 11 - 12, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese

EMEA:

• ITSMF : Aug 29 - 30, 2023 (09:00 - 17:00 Central European Summer Time)
• ITSMF : Sep 7 - 8, 2023 (09:00 - 17:00 Central European Summer Time) - Language: French
• ITSMF : Sep 14 - 15, 2023 (09:00 - 17:00 British Summer Time)
• ITSMF : Sep 25 - 26, 2023 (09:00 - 17:00 Central European Summer Time)
• ITSMF : Oct 5 - 6, 2023 (09:00 - 17:00 Central European Summer Time)
• ITSMF : Oct 16 - 17, 2023 (09:00 - 17:00 British Summer Time)
• ITSMF : Oct 26 - 27, 2023 (09:00 - 17:00 Central European Summer Time) - Language: German
• ITSMF : Nov 2 - 3, 2023 (09:00 - 17:00 Central European Time)
• ITSMF : Nov 14 - 15, 2023 (09:00 - 17:00 Central European Time)
• ITSMF : Nov 30 - Dec 1, 2023 (09:00 - 17:00 Greenwich Mean Time)
• ITSMF : Dec 11 - 12, 2023 (09:00 - 17:00 Central European Time)

2024

AMS:

• ITSMF : Jan 11 - 12, 2024 (09:00 - 17:00 America/Chicago)
• ITSMF : Jan 25 - 26, 2024 (09:00 - 17:00 America/Chicago)

EMEA :

• ITSMF : Jan 18 - 19, 2024 (09:00 - 17:00 Europe/Copenhagen) - Language: French
• ITSMF : Jan 22 - 23, 2024 (09:00 - 17:00 Europe/Copenhagen)

IT Service Management (ITSM) Implementation

2023    

AMS:

• ITSMI : Aug 28 - 30, 2023 (09:00 - 17:00 Central Daylight Time)
• ITSMI : Sep 11 - 13, 2023 (09:00 - 17:00 Central Daylight Time)
• ITSMI : Sep 25 - 27, 2023 (09:00 - 17:00 Central Daylight Time)
• ITSMI : Oct 2 - 4, 2023 (09:00 - 17:00 Central Daylight Time)
• ITSMI : Oct 18 - 20, 2023 (09:00 - 17:00 Central Daylight Time)
• ITSMI : Oct 23 - 25, 2023 (09:00 - 17:00 Central Daylight Time)
• ITSMI : Nov 6 - 8, 2023 (09:00 - 17:00 Central Standard Time)
• ITSMI : Nov 29 - Dec 1, 2023 (09:00 - 17:00 Central Standard Time)
• ITSMI : Dec 6 - 8, 2023 (09:00 - 17:00 Central Standard Time)
• ITSMI : Dec 11 - 13, 2023 (09:00 - 17:00 Central Standard Time)
• ITSMI : Dec 20 - 22, 2023 (09:00 - 17:00 Central Standard Time)

APJ:

• ITSMI : Aug 28 - 30, 2023 (09:00 - 17:00 India Standard Time)
• ITSMI : Aug 28 - 30, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
• ITSMI : Sep 13 - 15, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
• ITSMI : Sep 27 - 29, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
• ITSMI : Oct 3 - 5, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
• ITSMI : Oct 11 - 13, 2023 (09:00 - 17:00 Australian Eastern Daylight Time)
• ITSMI : Oct 11 - 13, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
• ITSMI : Oct 25 - 27, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
• ITSMI : Nov 14 - 16, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
• ITSMI : Nov 29 - Dec 1, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
• ITSMI : Dec 13 - 15, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
• ITSMI : Dec 19 - 21, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese

EMEA:

• ITSMI : Sep 4 - 6, 2023 (09:00 - 17:00 British Summer Time)
• ITSMI : Sep 20 - 22, 2023 (09:00 - 17:00 Central European Summer Time)
• ITSMI : Sep 27 - 29, 2023 (09:00 - 17:00 Central European Summer Time)
• ITSMI : Sep 27 - 29, 2023 (09:00 - 17:00 Issy-les-Moulineaux, France) - In Person Only - Language: French
• ITSMI : Oct 2 - 4, 2023 (09:00 - 17:00 British Summer Time)
• ITSMI : Oct 11 - 13, 2023 (09:00 - 17:00 Central European Summer Time)
• ITSMI : Oct 25 - 27, 2023 (09:00 - 17:00 British Summer Time)
• ITSMI : Nov 6 - 8, 2023 (09:00 - 17:00 Central European Time)
• ITSMI : Nov 15 - 17, 2023 (09:00 - 17:00 Central European Time) - Language: German
• ITSMI : Nov 22 - 24, 2023 (09:00 - 17:00 Central European Time)
• ITSMI : Nov 27 - 29, 2023 (09:00 - 17:00 Greenwich Mean Time)
• ITSMI : Dec 4 - 6, 2023 (09:00 - 17:00 Central European Time) - Language: French
• ITSMI : Dec 6 - 8, 2023 (09:00 - 17:00 Central European Time)
• ITSMI : Dec 18 - 20, 2023 (09:00 - 17:00 Central European Time)

2024

AMS:

• ITSMI : Jan 3 - 5, 2024 (09:00 - 17:00 America/Chicago)

EMEA:

• ITSMI : Jan 3 - 5, 2024 (09:00 - 17:00 Europe/Copenhagen)
• ITSMI : Jan 15 - 17, 2024 (09:00 - 17:00 Europe/Copenhagen)
• ITSMI : Jan 24 - 26, 2024 (09:00 - 17:00 Europe/London)

Performance Analytics (PA) Fundamentals

2023

AMS:

• PAF : Sep 7 - 8, 2023 (09:00 - 17:00 Central Daylight Time)
• PAF : Sep 12 - 13, 2023 (09:00 - 17:00 Central Daylight Time)
• PAF : Sep 21 - 22, 2023 (09:00 - 17:00 Central Daylight Time)
• PAF : Sep 26 - 27, 2023 (09:00 - 17:00 Central Daylight Time)
• PAF : Oct 5 - 6, 2023 (09:00 - 17:00 Central Daylight Time)
• PAF : Oct 17 - 18, 2023 (09:00 - 17:00 Central Daylight Time)
• PAF : Oct 26 - 27, 2023 (09:00 - 17:00 Central Daylight Time)
• PAF : Nov 2 - 3, 2023 (09:00 - 17:00 Central Daylight Time)
• PAF : Nov 7 - 8, 2023 (09:00 - 17:00 Central Standard Time)
• PAF : Nov 16 - 17, 2023 (09:00 - 17:00 Central Standard Time)
• PAF : Nov 30 - Dec 1, 2023 (09:00 - 17:00 Central Standard Time)
• PAF : Dec 14 - 15, 2023 (09:00 - 17:00 Central Standard Time)

APJ:

• PAF : Sep 19 - 20, 2023 (09:00 - 17:00 Australian Eastern Standard Time)

EMEA:

• PAF : Sep 4 - 5, 2023 (09:00 - 17:00 Central European Summer Time)
• PAF : Sep 28 - 29, 2023 (09:00 - 17:00 British Summer Time)
• PAF : Oct 9 - 10, 2023 (09:00 - 17:00 Central European Summer Time)
• PAF : Oct 26 - 27, 2023 (09:00 - 17:00 Central European Summer Time)
• PAF : Nov 6 - 7, 2023 (09:00 - 17:00 Greenwich Mean Time)
• PAF : Nov 30 - Dec 1, 2023 (09:00 - 17:00 Central European Time)
• PAF : Dec 11 - 12, 2023 (09:00 - 17:00 Central European Time)
• PAF : Jan 11 - 12, 2024 (09:00 - 17:00 Europe/Copenhagen)

2024

AMS:

• PAF : Jan 4 - 5, 2024 (09:00 - 17:00 America/Chicago)
• PAF : Jan 18 - 19, 2024 (09:00 - 17:00 America/Chicago)

EMEA:

• PAF : Jan 22 - 23, 2024 (09:00 - 17:00 Europe/Copenhagen)

 Performance Analytics (PA) Advanced

 2023

AMS:

• PAA : Sep 7 - 8, 2023 (09:00 - 17:00 Central Daylight Time)
• PAA : Sep 14 - 15, 2023 (09:00 - 17:00 Central Daylight Time)
• PAA : Sep 19 - 20, 2023 (09:00 - 17:00 Central Daylight Time)
• PAA : Oct 30 - 31, 2023 (09:00 - 17:00 Central Daylight Time)
• PAA : Nov 8 - 9, 2023 (09:00 - 17:00 Central Standard Time)
• PAA : Nov 28 - 29, 2023 (09:00 - 17:00 Central Standard Time)
• PAA : Dec 4 - 5, 2023 (09:00 - 17:00 Central Standard Time)
• PAA : Dec 19 - 20, 2023 (09:00 - 17:00 Central Standard Time)

APJ:

• PAA : Nov 27 - 28, 2023 (09:00 - 17:00 Australian Eastern Daylight Time)

EMEA:

• PAA : Aug 29 - 30, 2023 (09:00 - 17:00 Central European Summer Time)
• PAA : Sep 21 - 22, 2023 (09:00 - 17:00 Central European Summer Time)
• PAA : Oct 19 - 20, 2023 (09:00 - 17:00 British Summer Time)
• PAA : Nov 14 - 15, 2023 (09:00 - 17:00 Central European Time)
• PAA : Dec 14 - 15, 2023 (09:00 - 17:00 Central European Time)

2024

AMS:

• PAA : Jan 16 - 17, 2024 (09:00 - 17:00 America/Chicago)

EMEA:

• PAA : Jan 15 - 16, 2024 (09:00 - 17:00 Europe/Copenhagen)

Project Portfolio Management (PPM) Fundamentals

2023

AMS:

• PPMF : Sep 5 - 6, 2023 (09:00 - 17:00 Central Daylight Time)
• PPMF : Sep 19 - 20, 2023 (09:00 - 17:00 Central Daylight Time)
• PPMF : Oct 12 - 13, 2023 (09:00 - 17:00 Central Daylight Time)
• PPMF : Nov 14 - 15, 2023 (09:00 - 17:00 Central Standard Time)
• PPMF : Nov 30 - Dec 1, 2023 (09:00 - 17:00 Central Standard Time)

APJ:

• PPMF : Oct 25 - 26, 2023 (09:00 - 17:00 Singapore/Australian Western Time)
• PPMF : Nov 9 - 10, 2023 (09:00 - 17:00 Japan Standard Time)

EMEA:

• PPMF : Aug 29 - 30, 2023 (09:00 - 17:00 Europe/Copenhagen)
• PPMF : Sep 25 - 26, 2023 (09:00 - 17:00 Central European Summer Time)
• PPMF : Oct 12 - 13, 2023 (09:00 - 17:00 British Summer Time)
• PPMF : Oct 30 - 31, 2023 (09:00 - 17:00 Central European Time)
• PPMF : Nov 16 - 17, 2023 (09:00 - 17:00 Central European Time)
• PPMF : Nov 27 - 28, 2023 (09:00 - 17:00 Greenwich Mean Time)
• PPMF : Dec 21 - 22, 2023 (09:00 - 17:00 Central European Time)

2024

AMS

• PPMF : Jan 3 - 4, 2024 (09:00 - 17:00 America/Chicago)
• PPMF : Jan 10 - 11, 2024 (09:00 - 17:00 America/Chicago)
• PPMF : Jan 24 - 25, 2024 (09:00 - 17:00 America/Chicago)

EMEA:

• PPMF : Jan 15 - 16, 2024 (09:00 - 17:00 Europe/Copenhagen)

Scripting in ServiceNow Fundamentals

2023

AMS:

• SSNF : Aug 28 - 30, 2023 (09:00 - 17:00 Central Daylight Time)
• SSNF : Sep 6 - 8, 2023 (09:00 - 17:00 Central Daylight Time)
• SSNF : Sep 20 - 22, 2023 (09:00 - 17:00 Central Daylight Time)
• SSNF : Sep 27 - 29, 2023 (09:00 - 17:00 Central Daylight Time)
• SSNF : Sep 27 - 29, 2023 (09:00 - 17:00 Central Daylight Time)
• SSNF : Oct 4 - 6, 2023 (09:00 - 17:00 Central Daylight Time)
• SSNF : Oct 30 - Nov 1, 2023 (09:00 - 17:00 Central Daylight Time)
• SSNF : Nov 1 - 3, 2023 (09:00 - 17:00 Central Daylight Time)
• SSNF : Nov 7 - 9, 2023 (09:00 - 17:00 Central Standard Time)
• SSNF : Nov 14 - 16, 2023 (09:00 - 17:00 Central Standard Time)
• SSNF : Nov 29 - Dec 1, 2023 (09:00 - 17:00 Central Standard Time)
• SSNF : Dec 4 - 6, 2023 (09:00 - 17:00 Central Standard Time)
• SSNF : Dec 13 - 15, 2023 (09:00 - 17:00 Central Standard Time)
• SSNF : Dec 27 - 29, 2023 (09:00 - 17:00 Central Standard Time)

APJ:

• SSNF : Sep 12 - 14, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
• SSNF : Sep 18 - 20, 2023 (09:00 - 17:00 Australian Eastern Standard Time)
• SSNF : Oct 3 - 5, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
• SSNF : Nov 14 - 16, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
• SSNF : Dec 6 - 8, 2023 (09:00 - 17:00 Singapore/Australian Western Time)
• SSNF : Dec 12 - 14, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese

EMEA:

• SSNF : Aug 29 - 31, 2023 (09:00 - 17:00 British Summer Time)
• SSNF : Sep 11 - 13, 2023 (09:00 - 17:00 Central European Summer Time)
• SSNF : Sep 27 - 29, 2023 (09:00 - 17:00 Central European Summer Time)
• SSNF : Sep 27 - 29, 2023 (09:00 - 17:00 Central European Summer Time)
• SSNF : Oct 9 - 11, 2023 (09:00 - 17:00 British Summer Time)
• SSNF : Oct 25 - 27, 2023 (09:00 - 17:00 Central European Summer Time)
• SSNF : Nov 6 - 8, 2023 (09:00 - 17:00 Central European Time)
• SSNF : Nov 15 - 17, 2023 (09:00 - 17:00 Central European Time) - Language: French
• SSNF : Nov 22 - 24, 2023 (09:00 - 17:00 Greenwich Mean Time)
• SSNF : Dec 4 - 6, 2023 (09:00 - 17:00 Central European Time)
• SSNF : Dec 19 - 21, 2023 (09:00 - 17:00 Central European Time)

2024

AMS:

• SSNF : Jan 8 - 10, 2024 (09:00 - 17:00 America/Chicago)
• SSNF : Jan 22 - 24, 2024 (09:00 - 17:00 America/Chicago)
• SSNF : Jan 29 - 31, 2024 (09:00 - 17:00 America/Chicago)

EMEA:

• SSNF : Jan 10 - 12, 2024 (09:00 - 17:00 Europe/Copenhagen)
• SSNF : Jan 22 - 24, 2024 (09:00 - 17:00 Europe/Copenhagen)

Security Operations (SecOps) Fundamentals

2023

AMS:

• SOF : Sep 11 - 12, 2023 (09:00 - 17:00 Central Daylight Time)
• SOF : Sep 26 - 27, 2023 (09:00 - 17:00 Central Daylight Time)
• SOF : Oct 17 - 18, 2023 (09:00 - 17:00 Central Daylight Time)
• SOF : Nov 8 - 9, 2023 (09:00 - 17:00 Central Standard Time)
• SOF : Nov 28 - 29, 2023 (09:00 - 17:00 Central Standard Time)
• SOF : Dec 14 - 15, 2023 (09:00 - 17:00 Central Standard Time)

APJ:

• SOF : Oct 4 - 5, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
• SOF : Oct 23 - 24, 2023 (09:00 - 17:00 Australian Eastern Daylight Time)
• SOF : Dec 20 - 21, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese

EMEA:

• SOF : Sep 4 - 5, 2023 (09:00 - 17:00 Central European Summer Time)
• SOF : Sep 28 - 29, 2023 (09:00 - 17:00 Central European Summer Time)
• SOF : Oct 23 - 24, 2023 (09:00 - 17:00 British Summer Time)
• SOF : Nov 16 - 17, 2023 (09:00 - 17:00 Central European Time)
• SOF : Dec 11 - 12, 2023 (09:00 - 17:00 Central European Time)

2024

AMS

• SOF : Jan 4 - 5, 2024 (09:00 - 17:00 America/Chicago)

EMEA

• SOF : Jan 29 - 30, 2024 (09:00 - 17:00 Europe/Copenhagen)

Security Incident Response (SIR) Implementation

2023

AMS:

• SIRI : Sep 14 - 15, 2023 (09:00 - 17:00 Central Daylight Time)
• SIRI : Sep 28 - 29, 2023 (09:00 - 17:00 Central Daylight Time)
• SIRI : Oct 10 - 11, 2023 (09:00 - 17:00 Central Daylight Time)
• SIRI : Nov 16 - 17, 2023 (09:00 - 17:00 Central Standard Time)
• SIRI : Dec 12 - 13, 2023 (09:00 - 17:00 Central Standard Time)

APJ:

• SIRI : Oct 9 - 10, 2023 (10:00 - 18:00 Singapore/Australian Western Time)
• SIRI : Nov 29 - 30, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese

EMEA:

• SIRI : Aug 29 - 30, 2023 (09:00 - 17:00 Central European Summer Time)
• SIRI : Sep 25 - 26, 2023 (09:00 - 17:00 British Summer Time)
• SIRI : Oct 16 - 17, 2023 (09:00 - 17:00 Central European Summer Time)
• SIRI : Nov 9 - 10, 2023 (09:00 - 17:00 Central European Time)
• SIRI : Nov 27 - 28, 2023 (09:00 - 17:00 Greenwich Mean Time)
• SIRI : Dec 14 - 15, 2023 (09:00 - 17:00 Central European Time)

2024

AMS:

• SIRI : Jan 16 - 17, 2024 (09:00 - 17:00 America/Chicago)

EMEA:

• SIRI : Jan 15 - 16, 2024 (09:00 - 17:00 Europe/Copenhagen)

Service Portal Fundamentals

2023

AMS:

• SPF : Sep 12 - 13, 2023 (09:00 - 17:00 Central Daylight Time)
• SPF : Sep 19 - 20, 2023 (09:00 - 17:00 Central Daylight Time)
• SPF : Oct 19 - 20, 2023 (09:00 - 17:00 Central Daylight Time)
• SPF : Nov 14 - 15, 2023 (09:00 - 17:00 Central Standard Time)
• SPF : Dec 4 - 5, 2023 (09:00 - 17:00 America/Chicago)
• SPF : Dec 21 - 22, 2023 (09:00 - 17:00 Central Standard Time)

APJ:

• SPF : Oct 2 - 3, 2023 (09:00 - 17:00 Australian Eastern Daylight Time)
• SPF : Oct 19 - 20, 2023 (09:00 - 17:00 Japan Standard Time)

EMEA:

• SPF : Aug 29 - 30, 2023 (09:00 - 17:00 Central European Summer Time)
• SPF : Sep 25 - 26, 2023 (09:00 - 17:00 Central European Summer Time)
• SPF : Oct 12 - 13, 2023 (09:00 - 17:00 British Summer Time)
• SPF : Oct 23 - 24, 2023 (09:00 - 17:00 Central European Summer Time)
• SPF : Nov 9 - 10, 2023 (09:00 - 17:00 Central European Time)
• SPF : Nov 21 - 22, 2023 (09:00 - 17:00 Greenwich Mean Time)
• SPF : Dec 7 - 8, 2023 (09:00 - 17:00 Central European Time)

2024

AMS :

• SPF : Jan 11 - 12, 2024 (09:00 - 17:00 America/Chicago)

EMEA:

• SPF : Jan 22 - 23, 2024 (09:00 - 17:00 Europe/Copenhagen)

ServiceNow Administration Fundamentals - **Please complete Welcome to ServiceNow before you attend this course.

2023

AMS:

• SNAF : Aug 28 - 30, 2023 (09:00 - 17:00 Central Daylight Time)
• SNAF : Sep 6 - 8, 2023 (09:00 - 17:00 Central Daylight Time)
• SNAF : Sep 13 - 15, 2023 (09:00 - 17:00 Central Daylight Time)
• SNAF : Sep 18 - 20, 2023 (09:00 - 17:00 Eastern Daylight Time)
• SNAF : Sep 20 - 22, 2023 (09:00 - 17:00 Central Daylight Time)
• SNAF : Sep 25 - 27, 2023 (09:00 - 17:00 Central Daylight Time)
• SNAF : Oct 2 - 4, 2023 (09:00 - 17:00 Central Daylight Time)
• SNAF : Oct 10 - 12, 2023 (09:00 - 17:00 Central Daylight Time)
• SNAF : Oct 16 - 18, 2023 (09:00 - 17:00 Eastern Daylight Time)
• SNAF : Oct 18 - 20, 2023 (09:00 - 17:00 Central Daylight Time)
• SNAF : Oct 23 - 25, 2023 (09:00 - 17:00 Central Daylight Time)
• SNAF : Nov 1 - 3, 2023 (09:00 - 17:00 Central Daylight Time)
• SNAF : Nov 6 - 8, 2023 (09:00 - 17:00 Central Standard Time)
• SNAF : Nov 14 - 16, 2023 (09:00 - 17:00 Central Standard Time)
• SNAF : Nov 20 - 22, 2023 (09:00 - 17:00 Central Standard Time)
• SNAF : Nov 27 - 29, 2023 (09:00 - 17:00 Central Standard Time)
• SNAF : Dec 4 - 6, 2023 (09:00 - 17:00 Eastern Standard Time)
• SNAF : Dec 6 - 8, 2023 (09:00 - 17:00 Central Standard Time)
• SNAF : Dec 11 - 13, 2023 (09:00 - 17:00 Central Standard Time)
• SNAF : Dec 18 - 20, 2023 (09:00 - 17:00 Central Standard Time)
• SNAF : Dec 27 - 29, 2023 (09:00 - 17:00 Central Standard Time)

APJ:

• SNAF : Sep 6 - 8, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
• SNAF : Sep 12 - 14, 2023 (09:00 - 17:00 Sydney, Australia) - In Person Only
• SNAF : Sep 12 - 14, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
• SNAF : Sep 13 - 15, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
• SNAF : Sep 25 - 27, 2023 (09:00 - 17:00 Madhapur, India) - In Person Only
• SNAF : Oct 9 - 11, 2023 (09:00 - 17:00 Australian Eastern Daylight Time)
• SNAF : Oct 17 - 19, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
• SNAF : Oct 18 - 20, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
• SNAF : Oct 31 - Nov 2, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
• SNAF : Nov 1 - 3, 2023 (09:00 - 17:00 Singapore/Australian Western Time)
• SNAF : Nov 8 - 10, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
• SNAF : Nov 15 - 17, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
• SNAF : Nov 27 - 29, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
• SNAF : Nov 29 - Dec 1, 2023 (09:00 - 17:00 , India) - In Person Only
• SNAF : Nov 29 - Dec 1, 2023 (09:00 - 17:00 Australian Eastern Daylight Time)
• SNAF : Dec 5 - 7, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
• SNAF : Dec 6 - 8, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
• SNAF : Dec 13 - 15, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
• SNAF : Dec 20 - 22, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese

EMEA        

• SNAF : Aug 29 - 31, 2023 (09:00 - 17:00 Central European Summer Time) - Language: German
• SNAF : Aug 29 - 31, 2023 (09:00 - 17:00 British Summer Time)
• SNAF : Sep 6 - 8, 2023 (09:00 - 17:00 Central European Summer Time)
• SNAF : Sep 11 - 13, 2023 (09:00 - 17:00 Central European Summer Time)
• SNAF : Sep 20 - 22, 2023 (09:00 - 17:00 British Summer Time)
• SNAF : Sep 20 - 22, 2023 (09:00 - 17:00 Central European Summer Time) - Language: French
• SNAF : Sep 25 - 27, 2023 (09:00 - 17:00 Central European Summer Time)
• SNAF : Sep 27 - 29, 2023 (09:00 - 17:00 Central European Summer Time) - Language: German
• SNAF : Oct 4 - 6, 2023 (09:00 - 17:00 Central European Summer Time)
• SNAF : Oct 9 - 11, 2023 (09:00 - 17:00 British Summer Time)
• SNAF : Oct 17 - 19, 2023 (09:00 - 17:00 Frankfurt am Main, Germany) - In Person Only - Language: German
• SNAF : Oct 18 - 20, 2023 (09:00 - 17:00 Central European Summer Time)
• SNAF : Oct 23 - 25, 2023 (09:00 - 17:00 Central European Summer Time)
• SNAF : Oct 25 - 27, 2023 (09:00 - 17:00 Central European Summer Time) - Language: French
• SNAF : Nov 1 - 3, 2023 (09:00 - 17:00 Greenwich Mean Time)
• SNAF : Nov 6 - 8, 2023 (09:00 - 17:00 Central European Time)
• SNAF : Nov 15 - 17, 2023 (09:00 - 17:00 Central European Time)
• SNAF : Nov 21 - 23, 2023 (09:00 - 17:00 Greenwich Mean Time)
• SNAF : Nov 21 - 23, 2023 (09:00 - 17:00 Issy-les-Moulineaux, France) - In Person Only - Language: French
• SNAF : Nov 29 - Dec 1, 2023 (09:00 - 17:00 Central European Time)
• SNAF : Nov 29 - Dec 1, 2023 (09:00 - 17:00 Central European Time) - Language: German
• SNAF : Dec 4 - 6, 2023 (09:00 - 17:00 Central European Time)
• SNAF : Dec 13 - 15, 2023 (09:00 - 17:00 Greenwich Mean Time)
• SNAF : Dec 18 - 20, 2023 (09:00 - 17:00 Central European Time)
• SNAF : Dec 18 - 20, 2023 (09:00 - 17:00 Central European Time) - Language: German
• SNAF : Dec 19 - 21, 2023 (09:00 - 17:00 Central European Time) - Language: French

2024

AMS:

• SNAF : Jan 3 - 5, 2024 (09:00 - 17:00 America/Chicago)
• SNAF : Jan 8 - 10, 2024 (09:00 - 17:00 America/Chicago)
• SNAF : Jan 10 - 12, 2024 (09:00 - 17:00 America/New_York)
• SNAF : Jan 17 - 19, 2024 (09:00 - 17:00 America/Chicago)
• SNAF : Jan 22 - 24, 2024 (09:00 - 17:00 America/Chicago)
• SNAF : Jan 29 - 31, 2024 (09:00 - 17:00 America/New_York)

APJ:

• SNAF : Jan 22 - 24, 2024 (09:00 - 17:00 Australia/Sydney)
• SNAF : Jan 30 - Feb 1, 2024 (09:00 - 17:00 Singapore, Singapore) - IN PERSON ONLY 

EMEA:

• SNAF : Jan 3 - 5, 2024 (09:00 - 17:00 Europe/Copenhagen)
• SNAF : Jan 8 - 10, 2024 (09:00 - 17:00 Europe/Copenhagen)
• SNAF : Jan 17 - 19, 2024 (09:00 - 17:00 Europe/London)
• SNAF : Jan 22 - 24, 2024 (09:00 - 17:00 Europe/Copenhagen)
• SNAF : Jan 29 - 31, 2024 (09:00 - 17:00 Europe/Copenhagen) - Language: French
• SNAF : Jan 30 - Feb 1, 2024 (09:00 - 17:00 Frankfurt, Germany) - IN PERSON ONLY - Language: German

ServiceNow Administration Advanced

2023

AMS:

• SNAA : Sep 21 - 22, 2023 (09:00 - 17:00 Central Daylight Time)
• SNAA : Sep 28 - 29, 2023 (09:00 - 17:00 Central Daylight Time)
• SNAA : Oct 5 - 6, 2023 (09:00 - 17:00 Central Daylight Time)
• SNAA : Oct 26 - 27, 2023 (09:00 - 17:00 America/Chicago)
• SNAA : Nov 7 - 8, 2023 (09:00 - 17:00 Central Standard Time)
• SNAA : Nov 21 - 22, 2023 (09:00 - 17:00 Central Standard Time)
• SNAA : Nov 21 - 22, 2023 (09:00 - 17:00 Central Standard Time)
• SNAA : Dec 14 - 15, 2023 (09:00 - 17:00 Central Standard Time)
• SNAA : Dec 21 - 22, 2023 (09:00 - 17:00 Central Standard Time)

APJ:

• SNAA : Sep 20 - 21, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
• SNAA : Nov 16 - 17, 2023 (09:00 - 17:00 Australian Eastern Daylight Time)
• SNAA : Dec 7 - 8, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese

EMEA:

• SNAA : Sep 21 - 22, 2023 (09:00 - 17:00 British Summer Time)
• SNAA : Oct 5 - 6, 2023 (09:00 - 17:00 Central European Summer Time) - Language: French
• SNAA : Oct 16 - 17, 2023 (09:00 - 17:00 Central European Summer Time)
• SNAA : Nov 16 - 17, 2023 (09:00 - 17:00 Central European Time)
• SNAA : Nov 21 - 22, 2023 (09:00 - 17:00 Central European Time) - Language: German
• SNAA : Dec 11 - 12, 2023 (09:00 - 17:00 Greenwich Mean Time)

2024

AMS:

• SNAA : Jan 18 - 19, 2024 (09:00 - 17:00 America/Chicago)

EMEA:

• SNAA : Jan 8 - 9, 2024 (09:00 - 17:00 Europe/Copenhagen)

ServiceNow Platform Implementation

2023

AMS:

• SNPI : Sep 13 - 15, 2023 (09:00 - 17:00 Central Daylight Time)
• SNPI : Sep 18 - 20, 2023 (09:00 - 17:00 Eastern Daylight Time)
• SNPI : Sep 20 - 22, 2023 (09:00 - 17:00 Central Daylight Time)
• SNPI : Sep 27 - 29, 2023 (09:00 - 17:00 Central Daylight Time)
• SNPI : Oct 4 - 6, 2023 (09:00 - 17:00 Central Daylight Time)
• SNPI : Oct 11 - 13, 2023 (09:00 - 17:00 Central Daylight Time)
• SNPI : Oct 16 - 18, 2023 (09:00 - 17:00 Central Daylight Time)
• SNPI : Oct 25 - 27, 2023 (09:00 - 17:00 Central Daylight Time)
• SNPI : Nov 1 - 3, 2023 (09:00 - 17:00 Central Daylight Time)
• SNPI : Nov 7 - 9, 2023 (09:00 - 17:00 Central Standard Time)
• SNPI : Nov 15 - 17, 2023 (09:00 - 17:00 Central Standard Time)
• SNPI : Nov 29 - Dec 1, 2023 (09:00 - 17:00 Central Standard Time)
• SNPI : Dec 4 - 6, 2023 (09:00 - 17:00 Central Standard Time)
• SNPI : Dec 13 - 15, 2023 (09:00 - 17:00 Central Standard Time)
• SNPI : Dec 18 - 20, 2023 (09:00 - 17:00 Central Standard Time)

APJ:

• SNPI : Sep 4 - 6, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
• SNPI : Sep 18 - 20, 2023 (09:00 - 17:00 Australian Eastern Standard Time)
• SNPI : Oct 16 - 18, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
• SNPI : Nov 6 - 8, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
• SNPI : Nov 15 - 17, 2023 (09:00 - 17:00 Singapore/Australian Western Time)
• SNPI : Dec 4 - 6, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese

EMEA:

• SNPI : Sep 11 - 13, 2023 (09:00 - 17:00 British Summer Time)
• SNPI : Sep 27 - 29, 2023 (09:00 - 17:00 Central European Summer Time)
• SNPI : Oct 2 - 4, 2023 (09:00 - 17:00 Central European Summer Time)
• SNPI : Oct 11 - 13, 2023 (09:00 - 17:00 Central European Summer Time) - Language: German
• SNPI : Oct 18 - 20, 2023 (09:00 - 17:00 British Summer Time)
• SNPI : Oct 23 - 25, 2023 (09:00 - 17:00 Central European Summer Time)
• SNPI : Nov 8 - 10, 2023 (09:00 - 17:00 Central European Time)
• SNPI : Nov 14 - 16, 2023 (09:00 - 17:00 Greenwich Mean Time)
• SNPI : Nov 29 - Dec 1, 2023 (09:00 - 17:00 Central European Time)
• SNPI : Dec 4 - 6, 2023 (09:00 - 17:00 Central European Time)
• SNPI : Dec 19 - 21, 2023 (09:00 - 17:00 Greenwich Mean Time)

2024

 AMS:

• SNPI : Jan 29 - 31, 2024 (09:00 - 17:00 America/Chicago)

EMEA:

• SNPI : Jan 10 - 12, 2024 (09:00 - 17:00 Europe/Copenhagen)
• SNPI : Jan 29 - 31, 2024 (09:00 - 17:00 Europe/Copenhagen)

Software Asset Management (SAM) Professional Fundamentals

2023

AMS:

• SAMF : Sep 6 - 8, 2023 (09:00 - 17:00 Central Daylight Time)
• SAMF : Sep 11 - 13, 2023 (09:00 - 17:00 Central Daylight Time)
• SAMF : Sep 18 - 20, 2023 (09:00 - 17:00 Central Daylight Time)
• SAMF : Sep 27 - 29, 2023 (09:00 - 17:00 Central Daylight Time)
• SAMF : Oct 2 - 4, 2023 (09:00 - 17:00 Central Daylight Time)
• SAMF : Oct 25 - 27, 2023 (09:00 - 17:00 Central Daylight Time)
• SAMF : Nov 6 - 8, 2023 (09:00 - 17:00 Central Standard Time)
• SAMF : Nov 15 - 17, 2023 (09:00 - 17:00 Central Standard Time)
• SAMF : Nov 29 - Dec 1, 2023 (09:00 - 17:00 Central Standard Time)
• SAMF : Dec 6 - 8, 2023 (09:00 - 17:00 Central Standard Time)
• SAMF : Dec 13 - 15, 2023 (09:00 - 17:00 Central Standard Time)
• SAMF : Jan 3 - 5, 2024 (09:00 - 17:00 America/Chicago)

APJ:

• SAMF : Nov 8 - 10, 2023 (09:00 - 17:00 Japan Standard Time)
• SAMF : Dec 4 - 6, 2023 (09:00 - 17:00 Australian Eastern Daylight Time)

EMEA:

• SAMF : Sep 13 - 15, 2023 (09:00 - 17:00 Central European Summer Time)
• SAMF : Oct 9 - 11, 2023 (09:00 - 17:00 Central European Summer Time)
• SAMF : Oct 25 - 27, 2023 (09:00 - 17:00 Greenwich Mean Time)
• SAMF : Nov 21 - 23, 2023 (09:00 - 17:00 Central European Time)
• SAMF : Dec 13 - 15, 2023 (09:00 - 17:00 Central European Time)

2024

AMS:

• SAMF : Jan 24 - 26, 2024 (09:00 - 17:00 America/Chicago)

EMEA:

• SAMF : Jan 8 - 10, 2024 (09:00 - 17:00 Europe/Copenhagen)

Vendor Risk Management (VRM) Implementation

2023

AMS:

• VRMI : Oct 24 - 25, 2023 (09:00 - 17:00 Central Daylight Time)

EMEA:

• VRMI : Sep 7 - 8, 2023 (09:00 - 17:00 Central European Summer Time)
• VRMI : Nov 23 - 24, 2023 (09:00 - 17:00 Central European Time)

2024

AMS:

• VRMI : Jan 18 - 19, 2024 (09:00 - 17:00 America/Chicago)

Vulnerability Response Implementation

2023

AMS:

• VRI : Sep 7 - 8, 2023 (09:00 - 17:00 Central Daylight Time)
• VRI : Oct 19 - 20, 2023 (09:00 - 17:00 Central Daylight Time)
• VRI : Nov 28 - 29, 2023 (09:00 - 17:00 Central Standard Time)
• VRI : Dec 12 - 13, 2023 (09:00 - 17:00 Central Standard Time)

APJ :

• VRI : Nov 1 - 2, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
• VRI : Dec 4 - 5, 2023 (09:00 - 17:00 Australian Eastern Daylight Time)

EMEA:

• VRI : Sep 28 - 29, 2023 (09:00 - 17:00 Central European Summer Time)
• VRI : Nov 6 - 7, 2023 (09:00 - 17:00 Central European Time)
• VRI : Dec 21 - 22, 2023 (09:00 - 17:00 Greenwich Mean Time)

2024

AMS:

• VRI : Jan 11 - 12, 2024 (09:00 - 17:00 America/Chicago)

EMEA:

• VRI : Jan 25 - 26, 2024 (09:00 - 17:00 Europe/Copenhagen)