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From the Problem record submitted in a previous activity, were you able to add it to the My Requests

RameshA87294647
Mega Explorer

I am not able to add/visible my created problems to "my requests" Freeform board, hence my course "validate task" is failing.

1 REPLY 1

miftikhar20
Kilo Patron

Hi @RameshA87294647,

To have your created Problem records appear on a Freeform board and pass the validation task, please follow these steps:

  1. Navigate to Visual Task Boards > Create New.

  2. Select Freeform Board.

  3. Rename the board to "My Requests".

  4. Go to Problem > Assigned to Me and select all relevant records.

  5. From Actions on selected rows, choose Add to Visual Task Board and select your newly created board.

    Add to Visual Task Board.png

     

  6. Save the board and confirm your Problem records are now visible

     

    Problem board.png

That should allow your Problems to display correctly and help you complete the course validation task.
If my response helped, please mark it as the accepted solution so others can benefit as well.    

Thanks & Regards,
Muhammad Iftikhar

If my response helped, please mark it as the accepted solution so others can benefit as well.