Get all label fields from lookup select box to string

[MARISA INACIO1]

Hi everyone,

I have a catalog item and when I choose an option, it populates another field.
The choice field is a lookup select box with 3 label fields

And I have this script to populate the other field. The problem is that in the cmdb_ci field only the first label field appears, and I need all 3 to appear.

Thanks in advance

[Saurav11]

Hello,

What type of field is cmdb_ci? Is it reference field if yes then in a reference field only the display value will appear.

Thanks.

[MARISA INACIO1]

cmdb_ci its a lookup select box too. But in script i put an alert in newValue before the setValue line, and the newValue only have the first field (123456, in this case), so i think the problem is on change the newValue don't get all the 3 values to set right in cmbd_ci