Classic Risk assessment lifecycle and Advanced risk assessment lifecycle
Please share Classic Risk assessment lifecycle and Advanced risk assessment lifecycle or let me know where i can refer for the details. Thanks in advance.
Forum Posts
Google Drive to ServiceNow Integration | Copying all files and folders and moving them to a folder
Hello Experts, Has anyone tried the below use case while integrating the ServiceNow with Google Drive Spoke using the Integration Hub? Fetch a particular employee's Google drive account (dynamically) and copy all the files and folders that exists in ...
Resolved! Macbook for Online Proctored Exam
Forgive me if someone has asked this question, I did attempt to search the community before posting as to not be a repeat.I swear when I started looking into the cert and prepping for it, I thought I read some where that the test could only be taken ...
Resolved! My Exam get suspended
Hi team, I had appear for CSA exam, At a time of submitting automatically exam is suspended and automatically exit, I am unable to submit exam I tried to connect with a support team. There was no response. I didn't know the reason for suspending my ...
Not able to access Citizen Developer Process Creator Microcertificate page
I am not able to access LXP Course Preview - Now Learning page on now learning platform. As It shows popup.
Training Content Not Loading
I'm following the Change Adoption Specialist Career Journey, but the content for the next step isn't loading.Instead, the learning step link(s) redirect to a new tab, which is a landing page for ServiceNow Impact, without offering the option to skip ...
About Test Topic Discovery & Model Accuracy for Virtual Agent Simulator (Tokyo)
Test Topic Discovery & Model Accuracy for Virtual Agent Simulator (Tokyo).In this topic, the accuracy of the NLU model must be greater than 80% to pass the test.As far as testing the NLU model, it is above 80%, but it does not pass.Can you please tel...
ADF: Lab 2.1 The Loaner Request Application
In my Training instance, I've been unable to find the design document for the Loaner Request app.How can I access this?
Requested Credit limit
What is the meaning of requested credit limit in relation to serviceNow
How to prepare for ITSM exam
Community, I'm planning for CIS -ITSM certifications next month,My concern is that I have completed Vancouver version course & need to pay for it in order to get the voucher. But as we know Xanadu version has been released so can I still use the s...
Resolved! ITSM Implementation Simulator: Create a catalog item template (Step b)
Hello Team,I'm performing the ITSM simulator task: Create a catalog item template.I could create a service catalog successfully but on this task, I keep getting an error to available the template for All ACME Corporation employees: I already referred...
ServiceNow Certified Application Developer Voucher
I have completed the ServiceNow Certified Application Developer learning cource on 19th March 2025 and I got the voucher as well but while claiming that voucher it is asking 150 USD $. I am not sure why it is asking like this. And aslo I got 300 cre...
Event Rule Binding || Overriding Default Event Rule Binding for Non-Hardware CIs in Alerts
Hey Guys,I am facing an issue with overriding the default binding in the event rule. The issue is that we are also getting some CIs that are not extended by hardware table, and our OOB event rule is not able to map them in the alert. Eventually, inci...
Resolved! Issue with Choice Dependencies in List
Hi Team,I need assistance with an issue related to choice dependencies.Requirement:I have a field called Category, where "Access" is one of the options.The Subcategory field has multiple choices, and its dependencies work correctly at the form level....
Software Model Edition/Version Condition
We are using SAM Pro and have noticed a discrepancy between the Out-of-the-Box (OOTB) installation and the official ServiceNow documentation. We’re hoping some of you might have insights on this.In the Software Model fields on ServiceNow (cmdb_softwa...
