yesterday
@support I previously earned several ServiceNow certifications using my work email, which is now deactivated since I left the company. I would like to recover or transfer my certification records to my current personal email. Could you please help.
Hi @snehakhunge
Follow this ServiceNow article-
It has some criteria what is going to be retained, read carefully & follow the instructions
Merging (merge) my email (accounts),transfer certifications, badges & vouchers to new email - Servic...
Another approach is to submit case with Now learning team.
Hello @snehakhunge ,Please refer the below article. It will help you.Steps to add/update/unlink email address on your Now profile
Please Mark Correct ✔️ if this solves your query and also mark Helpful 👍 if you find my response worthy based on the impact.
Regards,Shruti
