How Can I Use My Learning Credits for the CSA Exam?

[leroyv]

Hi , I currently have 300 Learning Credits available in my account, and I would like to know how I can use these credits to pay for the Certified System Administrator exam. Alternatively, I would appreciate guidance on how to obtain a free CSA exam voucher using these credits, if applicable.

[Dr Atul G- LNG]

Hi @leroyv 

https://learning.servicenow.com/lxp/en/account-employee-training-and-learning-credit-management/get-...

[rajumunta]

@leroyv I am assuming you have completed the mandatory pre-requisite trainings and have received the voucher for CSA and trying to pay after claiming the voucher. Normally Credits are not given to individual accounts but to the organization/Partner accounts. And to use them your organization training admin should assign those credits to you. It is a credit pool that the organization admin can choose to assign them to the resources that need them. Only then you would see the option to Pay via Credits on the payment page. I would suggest getting in touch with your organization Now learning admin.

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