How do I allocate a User Learning Credits on to training course please

[PauletteB]

Hello,

Trying to book a couple of colleagues onto a ServiceNow University course have bought learning credits and now trying to allocate/transfer to a related account do they can book the training slot they need.

[Dr Atul G- LNG]

You can talk to you SN account rep or log a now learning case under help center

[GlideFather]

Hi @PauletteB,

there will not be anyone to help you here, rather go to the help centre and create a case from there (button on the right side). It will be routed to the proper team to assist/answer you.

Good luck!

[Simon Hendery]

Hi @PauletteB 

I'm not sure if this will work for you, but it's worth a try...

I have training admin credentials, and if I go to Admin tools in SN University, I can access a dashboard to administer learning credits:

 

If you have the correct credentials, hopefully this works the same way for you. Otherwise, you may have to contact your organization's designated SN training admin, or contact support.

[Dinesh_Now]

Hello @PauletteB 

Suggest to create case to Service Now. using below link and some SS for your hekp.

https://learning.servicenow.com/lxp/en/pages/now-learning-help-center?id=nl_kb_home



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