How do I allocate a User Learning Credits on to training course please

[PauletteB]

Hello,

Trying to book a couple of colleagues onto a ServiceNow University course have bought learning credits and now trying to allocate/transfer to a related account do they can book the training slot they need.

[fknell]

Hi @PauletteB,

The form you're sharing is used to transfer learning credits between accounts / companies that belong to a main account.

@Simon Hendery is guiding towards the right direction. As a training admin, you can assign learning credits and/or classes to individuals. On the dashboard, you will find all pools with LCs, and within the pool, you can pick the user, class, and amount of LCs you want to assign. 

Another option is that the person will request the training / LCs, and a training admin will approve them.

Hope this helps!