How many delta exams do I have to complete to maintain my CSA, CAD and CIS certificates?

[BojanaZ]

Hi All,

1. I have my CSA valid, did one delta exam.

How many delta exams do I have to do to maintain my CSA?

Do I need to complete delta after every release (every six months) or just one update a year?

Also, do I need to pay every time? If yes, how much does it cost for partner organizations?

2. I am about to obtain my CIS ITSM soon. 

Will first delta be free as for CSA?

And going forward, does that mean that I will need to do delta every six months?
What would be the price for partner organizations?

3. In case I obtain my CAD, will the same apply as for CSA and CIS? And what is the price of CAD delta for partner organizations

4. Scenario: I have CSA, CAD and CIS - does this mean I have to do 6 deltas in a single year and pay for all 6 deltas?

I am trying to map costs me or my organization will need to set aside for maintaining certification.

Thank you for your guidance, Bojana

[Dr Atul G- LNG · Accepted solution]

Hi @BojanaZ 

1. I have my CSA valid, did one delta exam.

How many delta exams do I have to do to maintain my CSA?

For each mainline you need to clear the delta to maintain that certification alive.

Do I need to complete delta after every release (every six months) or just one update a year?

Also, do I need to pay every time? If yes, how much does it cost for partner organizations?

Atul: It depends, like there is no delta for D.C release but for Xanadu release there will be delta.

2. I am about to obtain my CIS ITSM soon. 

Will first delta be free as for CSA?

Atul: All delta's exam are free of cost and kind of open book.

And going forward, does that mean that I will need to do delta every six months?
What would be the price for partner organizations?

3. In case I obtain my CAD, will the same apply as for CSA and CIS? And what is the price of CAD delta for partner organizations

Atul: All delta's exam are free of cost and kind of open book.

4. Scenario: I have CSA, CAD and CIS - does this mean I have to do 6 deltas in a single year and pay for all 6 deltas?

Atul: 3 delta only .

[Yashsvi]

Hi @BojanaZ,

You can take up to four attempts before having to take the full mainline exam all over. Only mainline certifications will require a delta exam. For example Certified System Administrator (CSA), Certified Implementation Specialist IT Service Management (CIS-ITSM), Certified Application Developer (CAD).

https://www.servicenow.com/community/training-and-certifications/delta-exams-embrace-them/ba-p/22814....

Thank you, please make helpful if you accept the solution.

[Dr Atul G- LNG · Accepted solution]

Hi @BojanaZ 

1. I have my CSA valid, did one delta exam.

How many delta exams do I have to do to maintain my CSA?

For each mainline you need to clear the delta to maintain that certification alive.

Do I need to complete delta after every release (every six months) or just one update a year?

Also, do I need to pay every time? If yes, how much does it cost for partner organizations?

Atul: It depends, like there is no delta for D.C release but for Xanadu release there will be delta.

2. I am about to obtain my CIS ITSM soon. 

Will first delta be free as for CSA?

Atul: All delta's exam are free of cost and kind of open book.

And going forward, does that mean that I will need to do delta every six months?
What would be the price for partner organizations?

3. In case I obtain my CAD, will the same apply as for CSA and CIS? And what is the price of CAD delta for partner organizations

Atul: All delta's exam are free of cost and kind of open book.

4. Scenario: I have CSA, CAD and CIS - does this mean I have to do 6 deltas in a single year and pay for all 6 deltas?

Atul: 3 delta only .

[BojanaZ]

Hey Atul, thank you! You indeed did best to answer most of my questions 🙂

And do you know the price for delta exams? For CSA, it is USD 200, right?
How much does it cost for CAD and CIS?

Thank you Atul very much. Best, Bojana

[Dr Atul G- LNG · Accepted solution]

Hi @BojanaZ 

Thanks for appreciation. 

To maintain these exam the cost is $200 , irrespective of mainline you  hold. So it will be like 

either you have Only CSA or you have CSA+ CIS+ CAD , you need to pay $200 only.

Understanding the Financial Commitment

An annual fee of $200, or $100 for ServiceNow Partner organizations, is due during the delta exam period. This applies to those holding a mainline certification for a year or longer, emphasizing the importance of continuous learning and upskilling.