How to create a custom state and mapped with the stage in catalog.

[Mehavarnan C]

How to create a custom state and map with the stage based on the state in the service catalog. is there any way to modify.

[Dr Atul G- LNG · Accepted solution]

Hi @Mehavarnan C 

You can create state , by going in dictionary entry.

https://www.servicenow.com/community/developer-forum/adding-custom-state-values-for-catalog-tasks/m-...

https://docs.servicenow.com/bundle/washingtondc-it-service-management/page/product/change-management...

https://www.servicenow.com/community/architect-forum/best-practice-to-adding-custom-state-values-for...