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Resolved! Terminology glossary

Hello, does anyone have a simple glossary of ServiceNow terminology geared to those who use the platform to fulfil requests (admin) and for those who make requests (platform users?)? Thanks. 

CatherineO by Giga Contributor
  • 1221 Views
  • 4 replies
  • 4 helpfuls

Resolved! Buying a course

I am trying to buy the Scripting in ServiceNow Fundamentals on Demand(Washington) course but it is not letting me buy it. I don't have an option to pay with a credit card. I tried some other courses and the option to pay with a credit card is showing...

ysdesai08 by Tera Contributor
  • 483 Views
  • 2 replies
  • 1 helpfuls

Resolved! CSA Training and Voucher

I have completed the CSA exam prerequisite and paid $500 for the course. Now that I am eligible for the voucher, I am asked to spend another $300. Is it normal to pay a total of $800 for the CSA course and voucher? Can someone please clarify this pro...

Swati28 by Tera Contributor
  • 792 Views
  • 4 replies
  • 8 helpfuls

CSA Exam Process for Partners

HI Team,I am working as consultant in Morgan stanley and its using servicenow in wide range. and would like to know the process how to take CSA exam free. Whether its requires any approvals from managers, if yes whats the process, where they can appr...

NithishK by Tera Contributor
  • 419 Views
  • 1 replies
  • 0 helpfuls

Resolved! SERVICE NOW ADMIN

Hello! i am preparing for my service now admin certification, i had  watch videos on you and udemy as well, but can anyone refer some more links so that i can prepare it well before I go for the certification. Also, provide me the practice exam link ...

Community Alums by Community Alums  
  • 782 Views
  • 7 replies
  • 0 helpfuls