How to enable widget to follow the dashboard filter

[louiserp]

I am working through the Performance Analytics Micro Certification. Following the instructions, I have added three breakdown sources to a dashboard. The instructions were to practice filtering, by those three, which didn't work. So the next instructions were to enable the widget to follow the dashboard filter, but I don't see how to do that. I have searched for the answer, but have not found an answer that makes sense or that I can follow. For example, I read instructions that said to select the Edit Widget icon () and then select Follow Interactive Filter. But when I click on the icon, this is what I get:

What am I doing wrong?

Thank you for your help!

Louise

[Community Alums]

Hi AndersBGS

It's a training offered by ServiceNow 

Here's my original post 

"I'm working on "Performance Analytics (PA) Simulator - Micro Certification" And I'm stuck on "Modify and Share the Incident Management Dashboard" In "Step 2" "Edit the New incidents by Priority widget to report on a larger time period by applying a Time series such as Month to date AVG or Week to date AVG" I cannot find the "Option" or "Settings" button to edit the widget. Can someone please help? Not sure why is it made this hard? It had become more of time consuming and counter intuitive.
Description: I'm working on "Performance Analytics (PA) Simulator - Micro Certification"
And I'm stuck on "Modify and Share the Incident Management Dashboard"

In "Step 2"
"Edit the New incidents by Priority widget to report on a larger time period by applying a Time series such as Month to date AVG or Week to date AVG"
I cannot find the "Option" or "Settings" button to edit the widget"

[AndersBGS]

Hi @Community Alums ,

 got it. When you’re trying to locate the edit button, is that from dashboard level or are you open trying to locate the widget through list view pa_widget?

[Community Alums]

That's interesting question @AndersBGS 

I try through the "Dashboard" level. Please see attached image

I don't know how to navigate through "list view pa_widget" 

 

 

[AndersBGS]

Hi @Community Alums ,

Click the: 

Then you get some more options to edit widget.

[Community Alums]

@AndersBGS 

It's all good now, I figured out from your previous answer. 

It should not be edited from the "Dashboard" level 

It should be edited from the "Widget" level 

That resolved the issue 🙂

Thanks!