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how to retake Task 9 : Remediate Duplicates of CMDB

chaudharyg1
Tera Contributor

Task 9 : Remediate Duplicates

how to retake Task 9 : Remediate Duplicates of CMDB

1 REPLY 1

Hemanth M
Tera Sage

Hi @chaudharyg1 ,

 

Not sure what you have done in this step (i assume its the CMDB health simulator), you might have deleted the duplicate record, try creating a new duplicate record which was deleted or go to "Deleted Record" from the navigation(in your lab instance)  restore or undelete and try Task 9 steps again.

 

Hope it helps!

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025,2026