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I can't log into ServiceNow University

Martin Kj_r
Tera Contributor

Hi.

 

When ever I try to log into ServiceNow University it gets stuck in an endless cycle of logging in and getting redirected back to the homepage. I get through username, password, and authenticator before it starts flipping back and forth.

 

It doesn't matter whether I log in directly on the University page or if I log into another ServiceNow site first and then open the ServiceNow University URL to let it automatically log me in.

 

I've tested this on my work computer (Edge and FireFox) and also on my private computer (Google Chrome). I also did a full clean of temporary files, cookies etc. in Google Chrome and restarted the browser to test again.

Additionally I tested login in an In-Private browser session.

 

Does anyone know of a solution to this?


5 REPLIES 5

Hi Jim.
Thank you taking the time to reply.

Please excuse my ignorance, but I can't find a way to DM you.