i have done each and every step exactly as mention but still i am getting status as failed
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05-13-2026 03:17 AM
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05-13-2026 03:43 AM
Hi @24eg505k02
CC: @CN-L
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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05-13-2026 03:44 AM
Hi @24eg505k02,
I'm making the assumption that you're working through the List and Filters task as part of the Welcome to ServiceNow course...
All of these tasks should be completed as Platform User and I can see from your screenshot that the current user is System Administrator.
I put together some notes on this task - check out [Lab Validation Notes] Welcome to ServiceNow (Zurich): Lists and Filters to see if this helps you resolve the issue. If not, let us know which validation error(s) you are receiving as this will provide a starting point for troubleshooting.
☕ Powered by caffeine, curiosity, and more failed attempts than I'd like to admit
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05-13-2026 05:18 AM
Hi @24eg505k02
Check these videos and validate your steps:
https://www.youtube.com/watch?v=YXFL_2WKHwk
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti