I have lost my Certification PDF files, how to get them again?

[Ankit P]

Due to deletion of my previous company's mail ID I have lost the PDF files. Can I get them again? I do have the webassessor account but there is no option there to download the PDF of my passed exams..

[Viraj Hudlikar · Accepted solution]

Hello Ankit,

Draft email to "certification@servicenow.com" they can reissue you certificate again.

Mark Correct if this solves your issue and also hit Like and Helpful if you find my response worthy based on the impact. 

Thanks & Regards, 
Viraj Hudlikar.

[Akhil Vinay Ma1]

Change your mail id in webassessor and drop email to "certification@servicenow.com" and they will send you the Certifications to your mail id.

[PatthiBharathi]

@Akhil - Provided email address is no longer active. I've sent mail to "certification@servicenow.com". But I've received below response. Even I'm facing same issue to download my certificates. Could you please provide any other alternative please? If you know.

Hello ServiceNow Professional!

Thank you for contacting us. The following Now Learning support email addresses are no longer active.

• certification@servicenow.com
• nowlearning@servicenow.com
• nowlearning@service-now.com
• salesops_jpntraining@servicenow.com
• architectprogram@servicenow.com

If you need help or have questions, find answers in the Help Center.

Thank you,

The ServiceNow Training and Credentialing Team

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