I can't locate user menu. Thanks
Hi @oolisa80,
let's get it one by one...
The User menu can be accessed in the top right corner:
There's an option to Impersonate and it's a feature that allows you to become the person that you are impersonating, kind of a cosplay of selected user, so you can see what they can see and you can do what they can do, it's a simulation to be them for that time bing.
And the error message points that you most likely use the System admin and not the Platform User, to satisfy that, go to the user menu as pointed above, click impersonate and type "platform user" and confirm it.
The page will reload and you are a Platform User (in the top right menu there will be "PU") and there will be a red line as an indicator to remind you that you are impersonating someone.
Do this as a first step and then follow all the other.
To pin the "All" menu, click the All in the top-left area and there is a pin, click it. But do it as a platform user, not system admin...
Let me know if you managed these steps, then we can focus on the others. Try to validate it once you complete them, the message shall change if done correctly...
