i want to CSA (servicenow) cerificate with my full name
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09-10-2025 08:58 PM
i want to CSA (servicenow) cerificate with my full name
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09-10-2025 11:26 PM
Hi @munukuntlak ,
Name of CSA will be same as per what you added in your webassessor Account. You can update your name on webassessor account with supporting documents but the name willnot be chnaged on already completed certifications. It will change only for the new certifications.
Regards,
Nikhil Bajaj
ServiceNow Rising Star-2025
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09-10-2025 09:03 PM
Hello @munukuntlak ,
Please find the same community question and you will get your answer
Thank you.
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09-10-2025 09:12 PM
Log a support case with Now Learning Help Center
https://learning.servicenow.com/lxp/en/pages/now-learning-help-center?id=nl_kb_home
They can help with your request and they typically respond on same day.
If this helped to answer your query, please mark it helpful & accept the solution.
Thanks,
Bhuvan
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09-10-2025 09:35 PM
Hi @munukuntlak ,
Hi @PerlaA ,
The column legal first name and legal last name in your webassessor account need to be update , if it's editable to you ( it's ready only for me ) else open support case for help, after name update, you are try to re-print the certification from associated learning portal.
Please mark this response as correct and helpful if it helps you can mark more that one reply as accepted solution
