Iam not able to view voucher code for claiming voucher for CSA certification
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06-04-2025 02:19 AM
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06-04-2025 02:22 AM
Hi @pravalikagu
it's not really clear what your issue is. Please check the following article for the corresponding help: https://learning.servicenow.com/lxp/en/credentials/claiming-your-voucher-in-now-learning?id=kb_artic...
Maik
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06-23-2025 06:56 AM
@Maik Skoddow @Anurag Tripathi @Dr Atul G- LNG @Nikhil Bajaj9
My CSA was expired on 2023.
After that I completed CSA learning path again and got a voucher Completed On - 2025-04-03 06:53:10 PDT with Expiration Date - 2026-04-03. that time voucher was showing on nowlearning
After a week I tried to schedule my onsite exam and it was allowing to schedule it.
Only issue now I am facing is learning portal is not showing my voucher
Please refer screenshot, link provided on mail redirects to certification expiry on Aug 23, 2023
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06-23-2025 07:32 AM
Hi @bahishtigul ,
Raise a case with ServiceNow. Whom to contact info can be found here:-
Regards,
Nikhil Bajaj
Regards,
Nikhil Bajaj
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06-23-2025 07:50 AM
Hi @bahishtigul
It looks like you didn't receive the new voucher and are only seeing the old one.
The best approach is to log a case with the Now Learning team as soon as possible—they will be able to assist you.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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