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In lab 7.1.1 assigned to field doesn't exist on form

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hikerclimber
Tera Expert

‎06-20-2025 08:55 AM

I can't find the assigned to field on form builder. I selected All -> Organization -> manufacturers 

 

Any suggestions? 

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to hikerclimber

‎06-20-2025 09:49 AM

Hi @hikerclimber 

 

You’re doing it incorrectly. You need to open the Incident form using Form Layout.

Create a new field and place it below the 'Assigned To' field.

 

DrAtulGLNG_0-1750438130909.png

 

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hikerclimber
Tera Expert
In response to JobyV

‎06-20-2025 09:13 AM

The task is to add a Escalate to manufacturer and move that under the Assigned to field. See screenshot for step 3 section 1.

hikerclimber_0-1750435836715.png

 

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JobyV
Giga Guru
In response to hikerclimber

‎06-20-2025 09:16 AM

Yes that's in the Incident form, not in the Company form.

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