I have been stuck on SNAF Lab 5.2 for hours because I cannot get the Infinity HHD catalog item to Publish. In Catalog Builder, it stays In Review. When I view the item in Maintain Items, it has a little triangle in front of it. If I try and change it...
Hello!I followed https://m.youtube.com/watch?v=fV5O3xckXvk and did not work and my instance preferences on Display are different.
Best on my knowledge, have followed the steps and completed this task. Could someone help on this issue kindly team.
Hello everyone, I have total 12 Yrs of IT experience, and I joined a new Project as a Product Owner role in which my company is migrating legacy ITSM (BMC Remedy) into Service Now ITSM.Could you please guide me which course I should prefer from Servi...
My RPA Automation has FTP connection involved in it.I need to goto an FTP folder download some file. Once processed I need to upload some file as well.Using ServiceNow studio which is the best connector or methods to use it#RPA
Where can I download the infinity-data.xlsx and infinity-update.xlsx files for the ServiceNow Fundamentals course?
In the screenshot provided below, you can see that i have this Multi-Row variable set, which opens the Modal provided in the screenshot as well as soon as you click on "Add".Is there any way i can open this modal trough the client script of my widget...
Steps 3 and 5 require "Service Desk" as the value to enter on the Assignment Group. Every time it is added and I save, it doesn't populate nor register on the Filter. Is this a bug? Can I get assistance. Thanks, Andres Fernandez
In the new updated UI of now learning, menu options are not clear. I have recently completed CSM mainline course and got an exam voucher, but I am unable to link my webassessor account to the now learning account, couldnt find a menu where webassesso...
Hi, I had completed the on-demand system administrators training and received a voucher. When I try to claim the voucher, it is asking for the payment. The on-demand training was a paid training which cost around $575. Do I need to pay separately for...
I am a not an employee of the organization or a university student. Present exam cost is 300USD. I was trying for a voucher and completed the ServiceNow on demand course and ServiceNow certified Administrator Voucher course. But it shows pay and begu...
Hi ServiceNow Community,I'm currently going through the ServiceNow Training - AI Search: Explore AI Search with a Hands-on Lab. As part of the exercise, I’m practicing the concept of impersonating a user — specifically, Abraham Lincoln. The impersona...
Hello Team, I am in the middle of the service now, learning the module for the system administrator path. But for clearing the fundamentals of CSA, it's asking me to pay $300. Anyone who can help me with the free voucher for learning?Also, I know tha...
I have completed the ITSM Long before but could not give the certification. I want to do the certification now. Should I claim this voucher as it shows expires 28 september 2023.I am getting the option to claim it. After paying, will I be able to sch...
I completed the "ServiceNow Administrator Fundamentals On Demand" course on March 17, 2025, which is a prerequisite for claiming the Certified System Administrator (CSA) exam voucher. However, when I attempt to claim the voucher, the system indicates...
