CSA exam
Currently as I know CSA exam is going on Yokohama release, and as per my information, Delta exams for Zurich will start from Q1 2026,So if today If I gave CSA exam in December 2025, So DO I have to give Delta again in Q1 of 2026?
Forum Posts
Unable To Start New To ServiceNow Learning Plan
Hi, I'm trying to go through the New To ServiceNow Learning Plan and I've gotten stuck on the "Fork Repository and Import Application for the Importing Data Module" exercise section of the course. I've forked the GitHub repo for the NeedIt applicatio...
Resolved! g_list undefined on task table ui action
Hi all,I want to define a UI Action over task table, and I've some kind of poltergeist. When the UI Action is defined against task table it does not work (g_list is undefined). If I change task table to sc_req_item table the UI action works. Someone ...
ServiceNow SAM Certification Practice Tests
Hi Community, I recently completed all pre-requisite courses required to appear for Certified ServiceNow SAM certification.However before I take the certification exam I would like to run through some practice tests.Does ServiceNow Learning portal of...
CIS - ITSM Revision & Practice Papers
I have my CIS - ITSM exam booked for next week and I was wondering if anyone could provide any advice on any good external resources to utilise for revision. I've completed all the required learning and a lot of the additional recommended content, bu...
CSA Badge Not Received After Passing Exam
Hi Community,I urgently need assistance regarding my CSA badge. I successfully passed the CSA exam more than three days ago, and in My exam section, it clearly shows that I have passed. I also received the official scorecard from PearsonVue confirmin...
SNPI Story 1 - Build a Scoped HHD Application
Hello all, While attempting to create a table in lab exercise "SNPI Story 1 - Build a Scoped HHD Application - Create Table," the Continue Button remains greyed out.Appreciate any assistance.Thanks,Ban
Resolved! Login issue after email update
Hi All,I recently updated my email id and I am unable to login to ServiceNow university after updating to new email ID. After I enter the MFA code, system keeps redirecting me to two different pages. Any thoughts on what might be causing this issue? ...
Missing Certificate ID on CSA and CAD Certifications
Dear Support Team,I am writing to report an issue with my CSA and CAD certifications. The certificate ID is not displayed and appears as a dash instead of a valid certification number. This issue appears to have occurred after recent changes to the P...
Resolved! Preparing for ServiceNow CSA Exam – Any Tips?
Hi everyone,I’m currently preparing for the ServiceNow Certified System Administrator (CSA) exam. I’d love to know which topics need the most focus and what study approach worked best for you.Any tips or advice would be appreciated. Thanks!
Resolved! Legacy CSA questions!!
Hello all,While preparing for CSA, in some papers/dumps I see question which are outdated like reporting or connect chat etc..Should I ignore these questions for latest exam? Thanks,Zeba
CSA or CAD certifications
Is it necesary to have the certifications to attend the interviews while am switching my career to ServiceNow.
Resolved! Login issue after email update
Hi All I recently updated my email id and I am unable to login to ServiceNow university after updating to new email ID. After I enter the MFA code, system keeps redirecting me to two different pages. Any thoughts on what might be causing this issue?
Resolved! For the OnVUE Pearson online exam, is an external webcam mandatory or built-in laptop camera enough?
I’m planning to take an online exam through OnVUE. Previously, for Webassessor exams, it was mandatory to use an external webcam and install specific software on the laptop. For OnVUE, do I need to install any software beforehand?Additionally, if I h...
Trouble logging into accounts.inkling.com
Hi all, I'm having trouble logging into my account on accounts.inkling.com. When I try to click "Forgot Password," I don't receive any email. Do I need to create a separate account, and if so, how do I do that? Or will my NowLearning account work for...