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03-31-2025 09:14 AM
Hello,
I do have ServiceNow CSA and CAD as an individual. One company is asking me to transfer my certification to that company. I do have couple of questions related to the same.
1. Can I transfer my certifications to that company?
2. What would be the consequences if I transfer?
3. What if after completing my project at that company and transfer back my certifications individual?
Your response would be highly appreciated. Thank you in advance.
Solved! Go to Solution.
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04-01-2025 02:14 AM
Hi @Suresh61
If all okay, please close the thread.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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03-31-2025 09:17 AM
Hi @Suresh61
1. Can I transfer my certifications to that company?
Atul: Yes, you can transfer your certificates to your new company. This can be done through KB, or you can log a case for assistance.
2. What would be the consequences if I transfer?
Atul: There are no major consequences, but if you don't do it, the new company won't be able to see any certificates you've completed earlier in their portal, which could have a negative impact.
3. What if after completing my project at that company and transfer back my certifications individual?
Atul: Yes, you can do .
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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03-31-2025 09:20 AM
Thank you @Dr Atul G- LNG
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03-31-2025 09:22 AM
Here is full details
Below are the steps for merging your accounts:
First, clear your browser cache in Google Chrome and restart.
2. After that, log in to your new Now Learning account using your credentials via this link: https://nowlearning.servicenow.com/.
3.Click on the profile icon (typically showing your initials) in the top-right corner of the Now Learning page and select Update My Profile.
4.Scroll down to the "Identity" section and click on either the Update ID or Merge Old ID link.
If you've created a new ServiceNow ID, click Merge Old ID.
If you have not created a new ServiceNow ID, click Update ID
5. Carefully review the considerations provided.
(If you're ready to proceed, click Yes to submit the merge request, or click No if you'd prefer to continue later)
6.Enter your alternate ServiceNow ID in the provided field and follow the on-screen verification instructions.
(Note: If you're unable to access your email, click the Show other verification options link.)
7.Click Verify. You should then see the "Email Verified" page.
8.Review, Confirm and authorize the merge request details.
9.Finally, click Submit to complete the process. Your merge request is now submitted.
Please note:
Save your request ID for any support or troubleshooting you may need during the process.
The Merge Old ID process may take up to 48 hours to complete, while the Update ID process takes about 4 hours.
Once the process is finalized, you'll receive a confirmation email.
KB Article:
https://nowlearning.servicenow.com/lxp/en/account-employee-training-and-learning-credit-management/c...
https://nowlearning.servicenow.com/lxp/en/account-employee-training-and-learning-credit-management/c...
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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04-01-2025 02:14 AM
Hi @Suresh61
If all okay, please close the thread.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************