is there a chance that Admin role sys id change during an upgrade?
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yesterday
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an hour ago
Hi @shakeersha7,
no that is not possible. Sys ID is always unique, thus if you see ANY records with different sys ID then it's not the same record. And also sys ID cannot be changed.
Perhaps there were two admin roles - one created OOTB and one custom. Check the Created by value of that record to get a certain answer.
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100 % GlideFather experience and 0 % generative AI
100 % GlideFather experience and 0 % generative AI
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an hour ago
No mate. Never heard or experienced this case. Are you sure it's ootb admin role not the custom one with same name.
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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