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is there a chance that Admin role sys id change during an upgrade?

shakeersha7
Tera Contributor
 
6 REPLIES 6

GlideFather
Tera Patron

Hi @shakeersha7,

 

no that is not possible. Sys ID is always unique, thus if you see ANY records with different sys ID then it's not the same record. And also sys ID cannot be changed.

 

Perhaps there were two admin roles - one created OOTB and one custom. Check the Created by value of that record to get a certain answer.

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Dr Atul G- LNG
Tera Patron

No mate. Never heard or experienced this case. Are you sure it's ootb admin role not the custom one with same name.

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Tanushree Maiti
Giga Sage

Hi @shakeersha7 

It's not possible. Never heard about this.  

Just check if you are mistakenly looking at custom Admin role's sys_id.

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
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its_SumitNow
Mega Sage

Nope , It can never , Admin role sys_id is always fix , Not only of Admin , Any User which exists in your system ,will never have it's sys_id changed !!

 

Hope my response Helps 🙂

 

Regards

Sumit