IT Service Management (ITSM) Professional Suite

[SnowDevOps]

Hello

I passed  Virtual Agent, Predictive Intelligence and Performance Analytics micro-certification. If i go and take the ITSM exam, and pass the exam. Do i get  (ITSM) Professional Suite Certification? Thanks 

[Community Alums · Accepted solution]

Hi @SnowDevOps ,

Once you take the ITSM exam, you need to complete all the necessary trainings and micro-certifications-

Note- you can skip the optional courses

Once you complete all these you should earn a professional suite certificate.

Link to the path-

https://learning.servicenow.com/lxp/en/it-service-management/it-service-management-itsm-professional...

If my response has resolved your query, please consider giving it a thumbs up ‌‌ and marking it as the correct answer‌‌!

Thanks & Regards,

Sanjay Kumar