IT Service Management (ITSM) Professional Suite

[SnowDevOps]

Hello

I passed  Virtual Agent, Predictive Intelligence and Performance Analytics micro-certification. If i go and take the ITSM exam, and pass the exam. Do i get  (ITSM) Professional Suite Certification? Thanks 

[Dr Atul G- LNG]

Hi @SnowDevOps 

Did you completed the ITSM Training , which is important for the exam. ITSM mainly cover

Foundation Data

Knowledge 

CMDB / CSDM

Incident

Change

Problem

Release and 

Bit of SPM and Now create.

The exam will be from these topics only .

I had playlist on channel if you want to learn ITSM. But for exam you need to complete the ITSM Training from Now learning only.

https://nowlearning.servicenow.com/lxp/en/it-service-management/it-service-management-itsm-implement...

If you are doing self funded, it will cost you approx $1000 for training and Exam.

[SnowDevOps]

I completed the fundamental & implementation courses from NowLearning. My company is a partner with ServiceNow. I don't pay anything for training & vouchers. 

[Dr Atul G- LNG]

Perfect mate, go ahead for exam. To clear exam

- Read ebook 2-3 times , word by word

- Do labs 2-3 times 

- https://youtu.be/60KXCXXHW7M

Then you all set for exam. Good Luck mate.

[SK Chand Basha]

Hi @SnowDevOps 

I'm adding Now assist for ITSM it will be helful

https://nowlearning.servicenow.com/lxp/en/it-service-management/now-assist-for-it-service-management...

Mark it helpful and accept solution!! If this helps you to understand.