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09-28-2023 12:06 AM
Hi Guys,
Would you consider a system admin certification or a business process analyst for non-techies?
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09-28-2023 06:21 AM
Hi @Victort
I will prefer both, bcz CSA will give you understanding about ServiceNow and BA path will tell how to use ServiceNow and more from BA perspective.
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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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10-02-2023 06:28 AM
From a generalist standpoint I would say yes but i think streamlining in order to stay focus would be preferable in my opinion.
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09-30-2023 09:55 AM
Hello Victor,
Certification does not matter , i would suggest focus on picking knowledge more , go to Now learning select system administrator journey path . once you will confident then go for CSA first , then go for BA analyst it would help you understand whole cycle of process and customer needs.
Regards
Deepak
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10-02-2023 06:33 AM
Hi Deepak89,
Thank you for your insightful response however, I know you do not mean to say 'certification does not matter' literally not in the real sense I would guess? rather, acquiring hands-on experience is what to focus on, certification can come later... that's what you meant right? I was on your YouTube channel, it has very rich content! Keep up the good work.
