List and filters task

[ManpreetR]

hi

can someone help. im applying the filters as described but ive noticed of the step by step guide it reads applying to filters to priority but it seems i cant set mine to 'priority' in the top section.

Ive pasted a picture and highlighted the part yellow. it doesnt allow me to set it to priority either.

i have no idea what im doing wrong.

thanks

[AnirudhKumar]

Don't use that filter at the top. Use the below one instead.

[Tejas Adhalrao]

 Hi @ManpreetR   ,

you can see only selected fields or fields which are in your list 

my selected column / fields

Only those fields are visibles in filter

 If you found my solution helpful, please mark it as Helpful or Accepted Solution...!

thanks,

tejas

LinkedIn: https://www.linkedin.com/in/tejas1018

[surajsengar]

@ManpreetR 

• Check the table: Confirm you’re filtering on the Incident table (or the table that has the Priority field).

• Use the condition builder: Instead of the quick filter bar, click the funnel icon → “Show Matching” or “Filter” → then add a condition:

  Priority is 1 - Critical
  This ensures you’re using the full filter builder, which exposes all fields.
• Add Priority to the list view (optional): If you want to filter from the top quick filter bar, add Priority as a column in your list layout. Once it’s visible, it often becomes available in the quick filter dropdown.
  
• Check dictionary settings: If Priority still doesn’t appear, verify that the field exists on the table and isn’t hidden by dictionary configuration.
  

  
  Best Practice

  • Use the full filter condition builder for reliability.

  • Treat the quick filter bar as a convenience, but don’t rely on it for fields like Priority unless they’re indexed and visible in the list.